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Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

	Title	State	Replies	Latest Post
	install Beatunes on a new computer. Started by jack P via web	open	2	01 Aug, 2021 09:06 PM by jack P
	Trial Started by Kaj Olsen via web	open	14	01 Aug, 2021 09:36 AM by hendrik
	"Add to library" Started by Jack Poland via web	resolved	7	01 Aug, 2021 02:02 AM by jack P
	Error: Synchronization was aborted Started by Tobi via web	resolved	6	31 Jul, 2021 06:24 AM by hendrik
	Wiedergabelisten Started by Marcel via web	open	2	29 Jul, 2021 08:46 AM by hendrik
	Beatunes playing every song at once when I click play Started by Ryan via web	open	15	28 Jul, 2021 09:08 AM by hendrik
	one track that won't give a BPM result Started by Richard via web	open	4	11 Jul, 2021 02:16 PM by hendrik
	Unable to download BeaTunes Started by LECLAIR Bernard via web	resolved	3	10 Jul, 2021 07:28 PM by hendrik
	unable to download beaTunes 5.2.8 dmg for MacOS, get 523 error on coxy.beatunes.com Started by Tony Wight via web	resolved	4	10 Jul, 2021 07:28 PM by hendrik
	Synch problem with itunes Started by sfrontistis via web	resolved	4	01 Jul, 2021 07:49 PM by hendrik
	Multiple root folders does not work Started by Eyal Avitan via web	resolved	7	01 Jul, 2021 11:06 AM by hendrik
	Download not working Started by Martin Richtsfeld via web	resolved	8	16 Jun, 2021 01:40 AM by Martin Richtsfeld
	Searching with an apostrophe Started by Richard via web	open	1	15 Jun, 2021 07:29 AM by hendrik
	Song ratings vs Album ratings fiasco Started by beatunes via web	resolved	4	27 May, 2021 03:25 PM by beatunes
	When I try to quit BeaTunes, nothing happens. Even 10-20 minutes later the app is still running. Started by Roland Siebelink via web	open	1	25 May, 2021 07:14 PM by hendrik
	5.2.19 update caused internal DB failure Started by rbtharp via web	open	3	25 May, 2021 12:28 PM by hendrik
	"A Fatal error occurred during initialization: java lang NullPointerException" Started by thomson.gb via web	resolved	3	24 May, 2021 08:38 PM by hendrik
	Playlist are empty after relocating songs folders Started by Eyal via web	resolved	12	23 May, 2021 08:59 AM by Eyal Avitan
	beaTunes5 bogging system down Started by Ryan via web	open	32	08 May, 2021 12:37 PM by hendrik
	won't analyze more than 19 tracks Started by Laura Stevens via web	open	1	08 May, 2021 12:32 PM by hendrik
	how many songs can i analyze? Started by Laura Stevens via web	open	1	08 May, 2021 12:29 PM by hendrik
	Album Artwork Not Downloading from iTunes Started by Alan Freeman via web	resolved	12	29 Apr, 2021 11:22 AM by hendrik
	S...o.......s.....l....o.....w Started by Mike via web	open	3	29 Apr, 2021 11:03 AM by hendrik
	When removing tracks from playlist, it remove the wrong file Started by nicolai.solem via web	open	10	26 Apr, 2021 07:47 AM by hendrik
	Creating New Libraries and Removing Old Started by macfadyen via web	open	1	12 Apr, 2021 07:32 AM by hendrik
	Fetching wrong ISRC Started by info via web	open	11	10 Apr, 2021 03:44 PM by hendrik
	Beatunes often loses interest in the keyboard, no keyboard focus Started by Eelco Vriezekolk via web	open	5	08 Apr, 2021 12:34 PM by hendrik
	Fatal Error Occurred During Initliazation Started by Paul Niebisch via web	resolved	2	03 Apr, 2021 05:15 PM by Paul Niebisch
	Beatunes not connecting to server Started by pat.leacock via web	open	1	02 Apr, 2021 07:30 PM by hendrik
	Not analyzing all songs Started by abouchard71 via web	open	3	31 Mar, 2021 10:40 AM by hendrik

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