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album covers

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outland

06 Sep, 2023 10:06 AM

Hi all, having issues with getting album covers to stay on selected music. I'm adding an Album cover for Phil Collins and have manually imported the image and then it saves correctly. However when I go back into it, it's reverted it again to some other random image? I've repeated the steps and it still reverts back. I even tried removing the cover and setting it to no artwork and saving and then I'll go back and it's using some other random image again. Very frustrating any solutions?
i'm not the first one to address this problem. thanks for a little help.

1. Support Staff 1 Posted by hendrik on 07 Sep, 2023 11:54 AM

   

   Hi!

   I'm adding an Album cover for Phil Collins and have manually imported the image and then it saves correctly.

   What exactly did you do to achieve this? I'm asking, so that I can reproduce the issue.

   "manually imported the image" -> drag and drop? Something else?

   then it saves correctly.

   How do you know?

   when I go back into it, it's reverted it again to some other random image?

   What do you mean with "go back into it"? Into the Get Info panel in beaTunes?

   What happens after a beaTunes restart? Correct image or wrong image?

   Thanks!

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2. 2 Posted by outland on 12 Sep, 2023 02:54 PM

   

   hi hendrik

   thanks for coming back to me about this album cover issue. as beatunes' help site is down the last few days i’ll hope i can reach you with this mail.

   i’m using apples music.app and the latest version of beatunes5 (5.2.32). my system is always on the latest version possible. i like beatunes for enhancing my playlists which are basically generated via music.app.

   now to the cover thing.

   i add album covers in the music.app. i add the covers as .jpg delivered with the album or i find it in the internet, e.g. discogs.com. the cover is saved by the music.app and displayed correctly in the music.app and most of the time in beatunes.

   when analysing the music files in beatunes the following features are tagged (german version used):
   :heavy_check_mark:︎ schätze BPM
   :heavy_check_mark:︎ schätze Stimmung
   :heavy_check_mark:︎ Erstze verhandene Werte
   :heavy_check_mark:︎ Stimmungs-Tags einbetten
   :heavy_check_mark:︎ bestimme Farbe
   :heavy_check_mark:︎ ersetze vorhandene Farbe
   :heavy_check_mark:︎ analisiert Tonart
   :heavy_check_mark:︎ ersetze vorhandene Tonart
   :heavy_check_mark:︎ Audio Normalisierung
   :heavy_check_mark:︎ ersetze vorhandenen Replay Gain
   :heavy_check_mark:︎ Track Replay Gain
   :heavy_check_mark:︎ Album Replay Gain
   all other options are not tagged, no extra plug-ins are used.

   so now it’s time to play the music. most of the covers are displayed correctly but some are just wrong and i have no idea where beatunes is reaching for covers but it should not! please! even in the music.app the covers are overwritten by the wrong ones.

   so where can i tag or untag a tool doing that?

   thank you so much for a update in this matter.

   kind regads, pjotr.

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3. Support Staff 3 Posted by hendrik on 13 Sep, 2023 07:49 AM

   

   so now it’s time to play the music.

   With what player? beaTunes or Music.app?

   most of the covers are displayed correctly

   Displayed where? By beaTunes? In the table column for artwork or in the "screensaver"?

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4. 4 Posted by outland on 13 Sep, 2023 08:55 AM

   

   With what player? beaTunes or Music.app?:
   the player is beaTunes

   Displayed where? By beaTunes?:
   displayed in beaTunes.

   In the table column for artwork or in the "screensaver"?:
   both.

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5. Support Staff 5 Posted by hendrik on 15 Sep, 2023 08:18 AM

   

   In the table column for artwork or in the "screensaver"?:

   both.

   Hm. That's odd.

   There is a mechanism in beaTunes that attempts to fetch cover art from additional sources, if the embedded image is fairly small. This is so that the "screensaver" image looks nice and crisp and not all grainy. But if I remember correctly, this does not apply to images in the table view.

   Can you please reproduce the issue, preferably with the "screensaver", take note of the track name it happened for and then upload your logs from within the app using "Help" -> "Upload Logs" and then let me know? When you let me know, please state the name of the track so that I can identify it in the logs. Perhaps there is some message that indicates what's going on.

   Thanks!

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6. 6 Posted by outland on 16 Sep, 2023 06:16 PM

   

   when i add pictures they have to be at least 500x500 px. just to prevent pixels. ;)

   i found a track where the cover was changed by beatunes but i have not changed anything yet:
   artist: seidemann
   track: end of truth
   album: restainer

   just sent you the log file.

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