I can´t open beaTunes in windows 11

Gonzalo's Avatar


02 Jun, 2023 08:22 AM

I am trying to tray your beaTunes, downloaded from your web, but once installed it does not open, only the splash presentation screen. I tryed both, the 32 and the 64 versions, installed the updated Java version. Please, how can I do to be able to test your SW?

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  1. Support Staff 31 Posted by hendrik on 14 Jun, 2023 08:03 PM

    hendrik's Avatar

    what happened? what was the problem?

    beaTunes 5.1 is based on Java 8, beaTunes 5.2 on Java 11.

    Starting with Java 9, Java introduced some sort of modularization, the JPMS. Using the jlink tool, this allows to only package modules (i.e. part of the regular runtime system) that are actually needed and omit the rest, in order to reduce the size of the Java runtime.

    The error was caused by a missing module, named jdk.accessibility. That module should have been added as a parameter to jlink, but wasn't.

    Most likely, you have a file called C:\Users\gomma\.accessibility.properties on your system, which requests the use of the jdk.accessibility module. Now if the module isn't part of the Java runtime, you see what you have seen: pretty much nothing.

    And to calm my curiosity: Do you really have a file called C:\Users\gomma\.accessibility.properties?

  2. Support Staff 32 Posted by hendrik on 17 Jun, 2023 07:12 AM

    hendrik's Avatar

    One last check: do you have that file?

    Have a great weekend!

  3. 33 Posted by Gonzalo Marina on 17 Jun, 2023 09:45 AM

    Gonzalo Marina's Avatar

    Yes, hendrick, I have it, there.
    I’ve been investigating and I found that this file was installed by a software named “AutoFirma” (Electronic Signature) developed by the Spanish Government and used to allow the exchange of information with the official websites that depend on the government (taxes, official documents …
    I’d like to try to uninstall this SW, but I’m afraid to do that because I would lose access to those websites.
    I hope this will help.


    Gonzalo Marina
    +34 660 992 756

    Fuera de la oficina. Enviado con iPhone.

  4. Support Staff 34 Posted by hendrik on 17 Jun, 2023 01:53 PM

    hendrik's Avatar

    Thanks so much for confirming my suspicion!

    There is nothing wrong with that file. I had just falsely assume it wasn’t there and have never taken it into account.

    Having resolved this, would you be ok with me closing this discussion?

  5. 35 Posted by Gonzalo Marina on 17 Jun, 2023 02:05 PM

    Gonzalo Marina's Avatar

    Yes, of course. Many thanks for your support.


    Gonzalo Marina
    +34 660 992 756

    Fuera de la oficina. Enviado con iPhone.

  6. Support Staff 36 Posted by hendrik on 17 Jun, 2023 04:10 PM

    hendrik's Avatar

    Thanks for your help with this.

  7. hendrik closed this discussion on 17 Jun, 2023 04:10 PM.

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