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Program crashes before opening

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Jailbird

04 May, 2023 10:40 PM

When I open Beauties (updated to latest version), the program crashes before opening.

I've used it before on this machine. I am running OS 13.3.1 on a Apple M1 Pro

1. Support Staff 1 Posted by hendrik on 05 May, 2023 07:55 AM

   

   Hi,

   That's odd. Can you please start the program from the Terminal?
   Assuming you have installed it in /Applications, please open the Terminal and enter:

   /Applications/beaTunes5.app/Contents/MacOS/beaTunes5
   

   Is there any output? If so, what is it?

   Thanks,

   -hendrik

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2. 2 Posted by Jeremy Zelikovi... on 05 May, 2023 06:53 PM

   

   Hi Hendrik,

   Thanks for getting back to me, attached is the terminal output

   

   • Screenshot_2023-05-05_at_11.52.29_AM.png 281 KB
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3. Support Staff 3 Posted by hendrik on 05 May, 2023 08:43 PM

   

   Hi,

   this may be a known problem with non-default color-profiles.

   Another user posted:

   I fixed this and beaTunes (as well as other apps affected) by reverting the color profile for my LG 4K display to the default, instead of one I downloaded from https://www.rtings.com/monitor/reviews/lg/27gn850-b.

   Are you by any chance are using a custom color profile?

   Cheers,

   -hendrik

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4. 4 Posted by Jeremy Zelikovi... on 05 May, 2023 09:48 PM

   

   This worked! I never ever would have guessed that.

   Thanks so much!

    JZ

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5. Support Staff 5 Posted by hendrik on 10 May, 2023 06:59 AM

   

   Great! :-)

   -hendrik

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6. hendrik closed this discussion on 10 May, 2023 06:59 AM.