an error occurred: Synchronization was aborted. Task java.util.concurrent.FutureTask@5bd2710
beatunes won't sync with my iTunes library. This just started yesterday. Here's the error.
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1 Posted by brinkjoe on 30 Mar, 2023 02:09 PM
I've tried repairing the database and then rebuilding it. I forced synchronization. It still occurs.
Support Staff 2 Posted by hendrik on 02 Apr, 2023 07:22 PM
Hi,
can you please upload your logs from within the app via Help -> Upload Logs. I'd like to see what's going on.
Thanks!
-hendrik
3 Posted by brinkjoe on 02 Apr, 2023 07:46 PM
I’ve uploaded the logs
Support Staff 4 Posted by hendrik on 02 Apr, 2023 07:50 PM
Thanks!
Does the issue also occur, when you don't synchronize while you analyze?
5 Posted by brinkjoe on 03 Apr, 2023 10:29 AM
It occurs when trying to synchronize.
Support Staff 6 Posted by hendrik on 03 Apr, 2023 10:50 AM
Every single time or only when the analysis is running in the background?
7 Posted by brinkjoe on 03 Apr, 2023 07:20 PM
When it starts up, it will run okay for a few minutes. Then it will freeze, and I’ll get the error message. It hasn’t happened since I installed the latest update today.
Support Staff 8 Posted by hendrik on 20 Apr, 2023 08:16 AM
Just wanted to check in: Has this issue shown up again?
-hendrik
9 Posted by brinkjoe on 20 Apr, 2023 09:02 PM
It happens once a day. I’m constantly updating my music library. I add new stuff and delete tracks I don’t like. Sometimes everything works fine, but every now and then, it crashes. I can’t pinpoint exactly what causes it to occur. I can add 30 songs, and it works fine. Sometimes just removing or adding one song will cause it to crash.
Support Staff 10 Posted by hendrik on 24 Apr, 2023 06:11 AM
Do you have synchronization in window activation turned on (general preferences)? If so, please try turning it off and manually synchronize (via File -> Synchronize) every now and then. Hopefully that helps.