Communication with iTunes fails
On Windows, beaTunes communicates with iTunes in two ways:
iTunes Music Library.xmlor
iTunes Library.xmlfile (for reading)
- the iTunes COM automation server (see also here) (for writing)
When updating iTunes, sometimes the automation server isn't registered correctly and beaTunes shows an error message that says:
beaTunes failed to communicate with the iTunes automation server. You might be able to fix this problem, by first shutting down iTunes and then running
"C:\Program Files\iTunes\iTunes.exe" /regserver from the command shell.
The instructions are only correct for English Windows users. The key is to find your iTunes executable (
iTunes.exe). If you are working with a German system, it's probably in
C:\Programme\iTunes\iTunes.exe, on a Danish system it's
C:\Programmer\iTunes\iTunes.exe and so on. Note, that you have to quote paths with
", if the path contains a space character - as it is the case on English systems.
To execute the suggested command you have to open a command shell.
You can usually find the shell in the utilities section or simply run
cmd from the start/run menu.
In the command shell window enter
"c:\Program Files\iTunes\iTunes.exe" /regserver (change the path to match the location of your
iTunes.exe) and hit enter.
Now start beaTunes (it should start iTunes).
(these instructions were written for beaTunes 2 for Windows)
Backup and Migration