Knowledge Base / Troubleshooting

21 articles in the Troubleshooting section in our Knowledge Base.

• beaTunes does not start, shows JDBCException

  First published October 05, 2009. Updated: January 17, 2021

• Communication with iTunes fails

  First published December 16, 2009. Updated: January 30, 2021

• Where are the beaTunes logs?

  First published February 21, 2010. Updated: January 23, 2021

• Manually Changing the beaTunes Memory Configuration on macOS

  First published September 08, 2011. Updated: October 09, 2024

• Manually Changing the beaTunes Memory Configuration on Windows

  First published September 08, 2011. Updated: January 17, 2021

• Failed to create WSH shell

  First published December 14, 2010. Updated: December 14, 2010

• How to create a thread dump

  First published January 18, 2011. Updated: January 18, 2011

• JVM OutOfMemoryError

  First published September 08, 2011. Updated: July 08, 2014

• Schema Error while updating from beaTunes 2 to 3

  First published September 08, 2011. Updated: September 08, 2011

• Changes aren't reflected in iTunes (until a file is played)

  First published September 14, 2011. Updated: July 08, 2014

• How to tell an iTunes-based library from a file-based one

  First published March 02, 2012. Updated: September 02, 2015

• On Windows the beaTunes window disappears/never shows

  First published July 26, 2012. Updated: July 26, 2012

• Database Corruption Recovery

  First published July 09, 2013. Updated: January 17, 2021

• Turn audio feedback off

  First published July 02, 2014. Updated: July 03, 2014

• Downgrade from beaTunes 4 to beaTunes 3

  First published August 01, 2014. Updated: August 13, 2014

• Schema Evolution failed

  First published August 01, 2014. Updated: June 14, 2017

• beaTunes crashes when clicking on scrollbars on El Capitan

  First published October 03, 2015. Updated: October 03, 2015

• iTunes COM Problems

  First published December 29, 2015. Updated: January 30, 2021

• UnsupportedAudioFileException on Windows 10 N/KN

  First published July 31, 2016. Updated: July 31, 2016

• Downgrade from beaTunes 5 to beaTunes 4

  First published June 12, 2017. Updated: June 29, 2017

• AccessDeniedException when Exporting Playlists

  First published January 05, 2021. Updated: January 05, 2021