Knowledge Base / Troubleshooting

11 articles in the Troubleshooting section in our Knowledge Base.

• beaTunes does not start, shows JDBCException

  First published October 05, 2009. Updated: February 17, 2010

• Communication with iTunes fails

  First published December 16, 2009. Updated: December 16, 2009

• I updated to iTunes 9 and now I am getting a NullPointerException

  First published September 22, 2009. Updated: September 22, 2009

• Manually Changing the beaTunes Memory Configuration on OS X

  First published September 08, 2011. Updated: September 08, 2011

• Where are the beaTunes logs?

  First published February 21, 2010. Updated: July 25, 2011

• Manually Changing the beaTunes Memory Configuration on Windows

  First published September 08, 2011. Updated: February 01, 2012

• Failed to create WSH shell

  First published December 14, 2010. Updated: December 14, 2010

• How to create a thread dump

  First published January 18, 2011. Updated: January 18, 2011

• JVM OutOfMemoryError

  First published September 08, 2011. Updated: September 08, 2011

• Schema Error while updating from beaTunes 2 to 3

  First published September 08, 2011. Updated: September 08, 2011

• Changes aren't reflected in iTunes (until a file is played)

  First published September 14, 2011. Updated: September 14, 2011