or Create a profile

Home → Problems →

NOT WORKING

valentina magaletti, dream drums's Avatar

valentina magaletti, dream drums

04 Aug, 2025 02:55 PM

Transaction id: 0S280610WM292184H
Total: $34.95, incl. $0.00 tax
Date: 8/2/25 9:22 PM
Billed To:
[email blocked]
DREAM DRUMS
DREAM DRUMS
3D Canonbury Crescent
London, Select State/Province N1 2FB
United Kingdom

Hello I dowloaded the software bu my computer crashed due to fatal errors, i reintall but doen't work, can i have a refun please?

  1. Support Staff 1 Posted by Hendrik Schreib... on 05 Aug, 2025 01:04 PM

    Hendrik Schreiber's Avatar

    Hi,

    I'm sorry you had such a bad experience. The refund is on the way.

    Cheers,

    -hendrik

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

  • New Issue

  • Conversation Started

    A conversation has been started with the beaTunes staff to resolve this discussion.

  • Close the discussion

Private Permissions

This discussion is private. Only you and beaTunes support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

13 Jan, 2026 01:33 PM X to comment
12 Jan, 2026 11:10 AM BPM
04 Jan, 2026 05:00 PM How is the color calculated
31 Dec, 2025 09:22 AM Playback does not prevent standby
31 Dec, 2025 09:19 AM Complaint and Request for Instructions or Refund - Software not detecting nor writign BPM in metatags

Recent Articles

Where are the beaTunes logs?
Manually Changing the beaTunes Memory Configuration on macOS
Moving to a new computer
How to install a plugin or beaTlet
Communication with iTunes fails