Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
Thorsten's Avatar

Problems, Questions and Suggestions

open 5 23 Nov, 2017 08:26 PM by Thorsten Jägle
manfred.poenitz's Avatar

beaTunes5 (beaTunes-5.x-osx) - I can not save cover picture. Finder shown now cover photo

resolved 14 23 Nov, 2017 12:16 PM by manfred.poenitz
T Jones's Avatar

Incredibly Slow

open 18 23 Nov, 2017 11:29 AM by hendrik
Robert Tharp's Avatar

BeaTunes mixing albums together.

open 7 23 Nov, 2017 11:18 AM by hendrik
Ker Bob's Avatar

Fatal Error java.lang.NullPointerException

open 20 23 Nov, 2017 09:46 AM by hendrik
Paul's Avatar

Matchlist not working at all

open 3 20 Nov, 2017 04:17 PM by hendrik
larry.88keys's Avatar

I paid for an upgrade, but can't activate when clicking on link within the email you sent

open 4 18 Nov, 2017 11:19 PM by hendrik
sfrontistis's Avatar

Analyzing Song for BPM

open 9 16 Nov, 2017 06:12 PM by hendrik
Christoph David Hohl's Avatar

hanging

open 8 16 Nov, 2017 06:02 PM by hendrik
Peter Booth's Avatar

Failed to decode track. UnsupportedAudioFile: Apple Lossless audio file ... Not yet implemented FFmpeg patches welcome ...

open 1 15 Nov, 2017 09:10 AM by hendrik
Joe's Avatar

DB Crash

open 3 14 Nov, 2017 03:57 PM by hendrik
Pedro Guevara's Avatar

Failed to create library

open 9 14 Nov, 2017 08:48 AM by hendrik
manfred.poenitz's Avatar

beaTunes5 (beaTunes-5.x-osx) - I can not save cover picture. Finder shown now cover photo

resolved 0 11 Nov, 2017 01:58 PM by manfred.poenitz
manwglasses's Avatar

Can't synchronize

open 5 09 Nov, 2017 10:16 AM by hendrik
Luc Wouters's Avatar

Fails to remove duplicate songs from directory

open 1 09 Nov, 2017 09:48 AM by hendrik
Thomas Placzek's Avatar

Licence Registration des c't special Mac vom Winter 2016/2017

resolved 2 07 Nov, 2017 07:45 AM by Thomas Placzek
Joe Robinson's Avatar

Can't access BeaTunes 'Creating Playlists' within the help menu

open 1 06 Nov, 2017 10:40 AM by hendrik
a6e0151c's Avatar

Unable to register license

resolved 10 04 Nov, 2017 08:01 PM by Rainer bei GMX
janthomae's Avatar

Inspection's solutions not showing in HiDPI mode on Windows

resolved 4 04 Nov, 2017 12:01 PM by hendrik
Ben's Avatar

iTunes playlist songs missing

open 11 03 Nov, 2017 12:57 PM by hendrik
Rainer Sparing's Avatar

Registration impossible

open 6 01 Nov, 2017 09:39 AM by hendrik
Alex's Avatar

Can't open the Help Menu to enter licence key

open 2 01 Nov, 2017 09:00 AM by hendrik
Andry's Avatar

Menu disappeared after updating to High Sierra

open 3 01 Nov, 2017 08:59 AM by hendrik
Rene Zink's Avatar

upgrade from 4 to 5

open 2 01 Nov, 2017 08:58 AM by hendrik
Kirsten's Avatar

the trial version 5.0.4 can't find iTunes Library.xml

open 2 30 Oct, 2017 05:33 AM by Kirsten Koop
JOAN MARTINEZ GILI's Avatar

Problems registering the product

open 1 28 Oct, 2017 09:11 AM by hendrik
hein hoven's Avatar

I'd like a refund or software that actually works

open 10 28 Oct, 2017 09:09 AM by hendrik
sfrontistis's Avatar

Exporting a pls

resolved 3 26 Oct, 2017 04:54 PM by hendrik
Joe Brink's Avatar

Lost Licence with previous email

resolved 7 26 Oct, 2017 03:24 PM by hendrik
johnny coscolluela's Avatar

beaTunes bought but can't register

open 3 25 Oct, 2017 04:49 PM by hendrik

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