Trial version

PAUL SMITH's Avatar

PAUL SMITH

04 Aug, 2017 07:49 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2017-08-04-124453.zip' by dragging it from your desktop onto the 'Attach File' button below.

2. Please enter your message to us here. I downloaded and installed beatunes on the recommendation of Andy Inhatko on MacBreak Weekly. He said the trial was a complete version of the program but I am prevented from applying any fixes or even analyzign my iTunes
library. Is this normal? I would be happy to buy a license with a money back guarantee if that would help.
Thank you,

Paul Smith

* beaTunes: 5.0.3
* JVM: OpenJDK 64-Bit Server VM
* Version: 25.152-b886
* Vendor: JetBrains s.r.o
* OS: Mac OS X 10.12.5, x86_64
* Library: iTunes
* Memory: 92m - 640m
* Registered as:

  1. Support Staff 1 Posted by hendrik on 05 Aug, 2017 09:11 AM

    hendrik's Avatar

    Hey Paul,

    I downloaded and installed beatunes on the recommendation of Andy Inhatko on MacBreak Weekly. He said the trial was a complete version of the program but I am prevented from applying any fixes or even analyzign my iTunes library. Is this normal?

    Yes, that's normal. Andy misrepresented this a little. Please see the FAQ for how the trial is limited.

    I would be happy to buy a license with a money back guarantee if that would help.

    That's no problem. See our refund policy.

    Cheers,

    -hendrik

  2. 2 Posted by Paul Smith on 05 Aug, 2017 01:14 PM

    Paul Smith's Avatar

    Thank you Hendrik for the prompt response. The FAQs are very helpful. I really dislike iTunes and only use it to rip my CDs to my NAS so I can play them on my Sonos system. Hopefully this will alleviate some of my frustrations.
    Paul

    Sent from my iPad

  3. Support Staff 3 Posted by hendrik on 05 Aug, 2017 03:51 PM

    hendrik's Avatar

    No problem. You're welcome.

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