Version 5.1.12

djchucko's Avatar


02 May, 2020 12:17 AM

I have a question. Awhile back there was an issue when I upgraded that forced me to downgrade to 5.1.12. I haven't upgraded since that time but I cannot remember what the issue was. It was stopping me from scanning and writing to my files maybe? I know this is a shot in the dark but I'm trying to ask if you might remember what the issue was AND if it is resolved now. Sorry for being vague.

  1. Support Staff 1 Posted by hendrik on 02 May, 2020 08:00 AM

    hendrik's Avatar

    Hey Chuck,

    our discussion from back then was this. I believe the issue has been solved since then and you should simply install the latest version. If you need your license info again, please use

    Hope this helps,


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