Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
djripley's Avatar

Synchronization was aborted: error "not authorized to send Apple Events to Music"

resolved 2 13 Mar, 2022 11:46 PM by djripley
Hakan Lindholm's Avatar

Matching on BPM picks up secondary (faulty) BPM values

open 2 13 Mar, 2022 01:13 PM by HÃ¥kan Lindholm
Nils Maho's Avatar

Key Anforderung aufgrund neuer Email

open 1 11 Mar, 2022 08:08 PM by hendrik
Alejandra's Avatar

Synchronization was aborted

open 2 08 Mar, 2022 11:05 AM by hendrik
Christophe's Avatar

Beatunes 5.2.26 and mac osx 12.2

resolved 3 24 Feb, 2022 10:46 AM by hendrik
Chris Vesty's Avatar

A serious error occured

open 1 23 Feb, 2022 04:32 PM by hendrik
Suzy Conway's Avatar

Purchase not confirmed

resolved 7 20 Feb, 2022 10:04 PM by hendrik
David's Avatar

Itunes

open 1 14 Feb, 2022 07:31 PM by hendrik
Randy Kaempen's Avatar

Fatal Error on Openinng

open 1 03 Feb, 2022 05:02 PM by hendrik
levm38's Avatar

From 6000 files 1500 are not recognized (genre column)

open 1 28 Jan, 2022 01:31 PM by hendrik
Abouhmeizz's Avatar

Unable to link a music.app library

open 1 19 Jan, 2022 03:35 PM by hendrik
brendan's Avatar

Unable to Synchronise

open 3 11 Jan, 2022 08:51 AM by hendrik
Nick W's Avatar

Not all BPM values being fed into iTunes

resolved 4 06 Jan, 2022 03:30 PM by hendrik
Andrew's Avatar

Download Version wrong version

resolved 5 29 Dec, 2021 11:58 AM by Andrew Wiltshire
Nick's Avatar

Error on first thing I want to change

resolved 8 29 Dec, 2021 11:45 AM by Nick Steemans
dan's Avatar

Many files show as missing cannot open "/POSIX file blah"

open 8 29 Dec, 2021 10:23 AM by hendrik
Andre Martineau's Avatar

Beatunes Application Start

open 1 29 Dec, 2021 08:48 AM by hendrik
John Mattessich's Avatar

Not showing all the 4907 songs of my library

open 1 28 Dec, 2021 08:14 AM by hendrik
decommere.alexander's Avatar

Songs in Matchlist change after sync with iTunes

resolved 6 19 Dec, 2021 01:32 PM by hendrik
Thomas Coveney's Avatar

License resend

open 1 17 Dec, 2021 06:09 AM by hendrik
gillesod's Avatar

Missing album covers

open 1 07 Dec, 2021 08:07 PM by hendrik
decommere.alexander's Avatar

Adding an "*Any* of the following are true" or "*All* of the following are true" sub-rule in creating a Matchlist?

open 6 26 Nov, 2021 01:50 PM by decommere.alexander
Lawrence Borreson's Avatar

Fatal error Occurred during initialization

open 2 22 Nov, 2021 08:52 AM by hendrik
Kev Mc's Avatar

Cannot select all- the whole play iTunes playlist of carious artists, only the first song, then one by one

open 7 17 Nov, 2021 09:36 AM by hendrik
healthmediaaward.com's Avatar

Einstellung

open 1 12 Nov, 2021 03:09 PM by hendrik
decommere.alexander's Avatar

New Matchlist: Creating Matchlist fails

resolved 17 12 Nov, 2021 10:54 AM by decommere.alexander
thomson.gb's Avatar

.xml error, Com Exception - Synchronization aborted - Other errors.

resolved 5 02 Nov, 2021 10:58 AM by hendrik
Sven's Avatar

Batch Analyse

open 0 15 Oct, 2021 08:28 AM by Sven
Tim's Avatar

Audio Normalization not updating Apple Music

open 4 10 Oct, 2021 08:46 AM by hendrik
bob's Avatar

Won't find or add music

open 6 08 Oct, 2021 03:02 PM by hendrik

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