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Ian Waitiki's Avatar

Ian Waitiki

26 May, 2010 11:45 PM

Hi,
Sorry i never got back to you on time i was out of town. I tried everything possible even turned on the option that allows beatunes to communicate with other software but to no avail.
I remember you had asked me the email i used during purchase. Its is [email blocked]

Thank you.

  1. Support Staff 1 Posted by hendrik on 28 May, 2010 04:24 PM

    hendrik's Avatar

    Hi Ian,

    I believe it's been more than 60 days since your purchase... so what did not work in the end? Would you like support with the issue?

    -hendrik

  2. 2 Posted by Ian Waitiki on 28 May, 2010 07:27 PM

    Ian Waitiki's Avatar

    Yes it has been more than 60 days but all this time i have been tryin to figure out how to sync both serato itch and beatunes. Also any changes i make on beatunes stays there does not appear on itunes :(

  3. Support Staff 3 Posted by hendrik on 29 May, 2010 07:10 PM

    hendrik's Avatar

    Hi Ian,

    could you please send me your logs? Here's how you find them:
    http://help.beatunes.com/faqs/troubleshooting/where-are-the-beatune...

    Thanks,

    -hendrik

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