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I didn`t receive the key, but I paid via paypal

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alexander

16 May, 2010 04:04 PM

When do I receive the key?

1. Support Staff 1 Posted by hendrik on 16 May, 2010 04:52 PM

   

   Pretty much instantly.
   Which email address did you have it sent to?
   There's recently been a delivery failure with a name similar to yours, because the email address didn't exist.

   -hendrik

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2. 2 Posted by alexander on 16 May, 2010 05:36 PM

   

   Hello,

   I`ve just paid via PayPal the amount for your service, but I didn`t received any Email with the key.
   I suppose that you received from payPal a wrong/old email-adress. ([email blocked])
   Please send me a new email to my standard-account [email blocked].

   Thank you
   Alexander Feldmann

   Anfang der weitergeleiteten E-Mail:

   Von: hendrik <[email blocked]>
   Datum: 16. Mai 2010 18:54:48 MESZ
   An: [email blocked]
   Betreff: Re: I didn`t receive the key, but I paid via paypal [Problems]
   Antwort an: [email blocked]

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3. Support Staff 3 Posted by hendrik on 16 May, 2010 08:01 PM

   

   Hi,

   I found your transaction, but am a bit puzzled by what appears to be your "second" last name. Anyhow - you should have received the key by now.

   Thanks,

   -hendrik

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