I didn`t receive the key, but I paid via paypal

alexander's Avatar


16 May, 2010 04:04 PM

When do I receive the key?

  1. Support Staff 1 Posted by hendrik on 16 May, 2010 04:52 PM

    hendrik's Avatar

    Pretty much instantly.
    Which email address did you have it sent to?
    There's recently been a delivery failure with a name similar to yours, because the email address didn't exist.


  2. 2 Posted by alexander on 16 May, 2010 05:36 PM

    alexander's Avatar


    I`ve just paid via PayPal the amount for your service, but I didn`t received any Email with the key.
    I suppose that you received from payPal a wrong/old email-adress. ([email blocked])
    Please send me a new email to my standard-account [email blocked].

    Thank you
    Alexander Feldmann

    Anfang der weitergeleiteten E-Mail:

    Von: hendrik <[email blocked]>
    Datum: 16. Mai 2010 18:54:48 MESZ
    An: [email blocked]
    Betreff: Re: I didn`t receive the key, but I paid via paypal [Problems]
    Antwort an: [email blocked]

  3. Support Staff 3 Posted by hendrik on 16 May, 2010 08:01 PM

    hendrik's Avatar


    I found your transaction, but am a bit puzzled by what appears to be your "second" last name. Anyhow - you should have received the key by now.



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