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songs missing

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Clayton King

09 May, 2010 12:03 PM

Not all songs from my iTunes library are showing up in beaTunes 2.1.7. Not sure where to start...

1. Support Staff 1 Posted by hendrik on 09 May, 2010 12:11 PM

   

   Hi,

   please check your beaTunes General Preferences and make sure they are
   pointing to the correct iTunes Music Library.xml file.

   Have you ever moved your library?

   Thanks,

   -hendrik

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2. 2 Posted by Clayton King on 09 May, 2010 12:31 PM

   

   Hi Hendrik - I keep my iTunes library files and songs on a Western Digital external drive - always have. BeaTune is pointed to this drive as well.

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3. Support Staff 3 Posted by hendrik on 09 May, 2010 12:37 PM

   

   Where you keep your songs is not relevant... only where iTunes writes
   the "iTunes Music Library.xml" file is.

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4. 4 Posted by Clayton King on 09 May, 2010 12:45 PM

   

   That's what I thought. I've verified that this is the library iTunes is using. I have songs added as recently as yesterday, but beaTunes is only showing songs added as of 7/2009...

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5. Support Staff 5 Posted by hendrik on 09 May, 2010 12:53 PM

   

   Did you try syncing from the beaTunes File menu?

   -hendrik

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6. 6 Posted by Clayton King on 09 May, 2010 01:14 PM

   

   I did. It indicated that it was already synced. I uninstalled beaTunes and reinstalled. That seems to have fixed the problem.

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7. Support Staff 7 Posted by hendrik on 09 May, 2010 01:20 PM

   

   Really? Well, if it worked...

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