Updating meta data hangs beaTunes

Mark Ogier's Avatar

Mark Ogier

29 Apr, 2010 12:23 PM


I am using the latest release of BT on Mac OSX Snow Leopard 10.6.3.

I have my iTunes library on a NAS with a dual channel Gigabit network connection so it is pretty fast. The library has about 12k songs in it (about 180Gb)

Whenever I do an inspection of my library and then attempt to correct the items shown, if I select more than one tune at time BT just sits there saying updating and never comes back. If I do one tune at a time (which would take forever to correct all the issues found) it seems to do the update fine.

Please can you help as I bought BT with the object of tidying up my library.

many thanks

  1. Support Staff 1 Posted by hendrik on 30 Apr, 2010 02:44 PM

    hendrik's Avatar


    Even though your network setup sounds promising, the fact that is
    still a NAS is not ideal. But in ant case, it shouldn't hang.
    But without logs there is little I can say. Any chance you can
    reproduce the problem and send me a fresh set of logs? How to get the
    logs is described in the FAQ of this forum.

    Since I'm on vacation, I probably won't be able to look at the problem
    right away.



    Am 29.04.2010 um 13:23 schrieb Mark Ogier <[email blocked]

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