Inability to read files on remote drive with emoji in path

Christopher Rudmin's Avatar

Christopher Rudmin

11 Mar, 2026 12:08 PM

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I am unable to analyze certain files because beatunes is unable to locate the file. The file in question has emoji in the path which I think is the reason beaTunes cannot find it.

* beaTunes: 5.2.36
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.29+12-LTS
* Vendor: BellSoft
* OS: Mac OS X 26.3.1, x86_64
* Library: Music.app
* Memory: 92m - 3072m
* Registered as: Christopher Rudmin

  1. 1 Posted by steph on 11 Mar, 2026 12:42 PM

    steph's Avatar

    Hi

    I once inserted an emoji into one of my tracks—then it could no longer be found. As you suspected, that is the reason for “not found.”

    regards
    Stephan

  2. Support Staff 2 Posted by Hendrik Schreib... on 11 Mar, 2026 02:33 PM

    Hendrik Schreiber's Avatar

    Thanks for reporting this. Right now, beaTunes is incapable of handling emojis.

    Sorry.

  3. Support Staff 3 Posted by Hendrik Schreib... on 15 Mar, 2026 10:23 AM

    Hendrik Schreiber's Avatar

    Hey Christopher,

    I have a couple of follow-up questions:

    • How is the remote drive connected to your mac? SMB?
    • Does the emoji issue also bother you, when the files are stored locally? Or just an on NAS?

    Thanks,

    -hendrik

  4. 4 Posted by Chris on 15 Mar, 2026 02:27 PM

    Chris's Avatar

    Yes the remote drive is mounted as smb. beaTunes is set to sync from apple Music app.

    I was unable to add the file from a local drive to my beaTunes library, which seems to suggest this is a problem for both local and remove drive.

    The filename is: 04 ♪:fire: ᗰᵃтᑎ :doughnut:♤.m4a if you want to test on your side

  5. Support Staff 5 Posted by Hendrik Schreib... on 25 Mar, 2026 03:00 PM

    Hendrik Schreiber's Avatar

    which seems to suggest this is a problem for both local and remove drive.

    Yes. You are right. The problem appears to be twofold:

    1. beaTunes has trouble displaying the emojis in your path.
    2. There seems to be an issue in one of the libraries actually loading files with emojis in the path.

    I will try to look into the second problem, so at least analysis etc. works. For beaTunes 5, the first problem won't be fixed, I'm afraid. I hope to be able to get this to work in a future version though.

  6. Support Staff 6 Posted by Hendrik Schreib... on 25 Apr, 2026 07:12 AM

    Hendrik Schreiber's Avatar

    There is now an early access version of beaTunes that supports Emojis in path.
    Please see https://blog.beatunes.com/2026/04/early-access-beatunes-6.html for details.

    For beaTunes 5, I will probably be able to solve that second issue (not display, but file access). Watch out for the next beaTunes 5 update, if that is enough for you.

    -hendrik

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