Major Usability Issue

Keith John Hutchison's Avatar

Keith John Hutchison

21 Feb, 2026 11:28 AM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2026-02-21-214602.zip' by dragging it from your desktop onto the 'Attach File' button below.

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After installing 5.2.36 I was unable play any file.
All I got was a dialog saying the file did not exist. The file exists.
I resolved the issue by rolling back to 5.2.35.

I could not find 5.2.35 from older versions download page on the beatunes website.
I'm glad I had a copy of the 5.2.35 disk image.

* beaTunes: 5.2.35
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.24+9-LTS
* Vendor: BellSoft
* OS: Mac OS X 14.5, x86_64
* Library: FileSystem
* Memory: 92m - 1024m
* Registered as: Balance-InfoSystems.Com Keith Hutchison

I'm very impressed with your support system!

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