lyrics don't seem to save
I have used the google option under lyrics, then copy and pasted off the web however when i go back into the song the lyrics are no longer there. Then i tried it in itunes - i manually added the lyrics to the song then sync'd with beatunes but in beatunes it still does not show the lyrics. Anyone else had this problem? Any suggestions?
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Support Staff 1 Posted by hendrik on 07 Apr, 2010 04:00 PM
Hi!
I just tried to confirm this, but it works fine here.
I could take a look into your logs, if you'd like...
They are at http://help.beatunes.com/faqs/troubleshooting/where-are-the-beatune... - please repeat the problem, shut down beaTunes, zip up the log folder and send it here. You might also want to mention what song you tried.
Thanks,
-hendrik
2 Posted by Zarnii on 07 Apr, 2010 11:08 PM
I shut down beaTunes and when back in to repeat the procedure and it
worked. Sorry to trouble you. I imported lyrics into BeaTunes then
checked iTunes and it instantly syncronised. Then I imported lyrics
in iTunes and it instantly syncronised BeaTunes. Then I checked
previous songs that seemingly did not work but lyrics were now
magically there.
mmm turning off BeaTunes and then restarting has solved all problems.
It's a magic program :)
thanks again for your support
Support Staff 3 Posted by hendrik on 08 Apr, 2010 07:34 AM
Just for my information - was this on Windows or OS X?
Thanks,
-hendrik
PS: Also - I noted that the lyricsfly server seems to be down currently... I'm talking to those guys.
4 Posted by Zarnii on 08 Apr, 2010 09:19 AM
OS X 10.5.8
Support Staff 5 Posted by hendrik on 08 Apr, 2010 09:28 AM
That surprises me - but thanks!