beatunes shuts down randomly

DJ Dead Skin's Avatar

DJ Dead Skin

06 Apr, 2010 08:25 PM

Hi I'm having problems with beatunes just randomly shutting down immediately or after a few minutes. In the log folder there is only a blank page. When I start it back up I get a message saying that the database is locked, and would I like to unlock it. Please help its driving me crazy. I'm using windows 7 on a laptop with 4 gigs of ram and a dual core processor

  1. 1 Posted by DJ Dead Skin on 06 Apr, 2010 08:58 PM

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    By the way it is version 2.1.5

  2. Support Staff 2 Posted by hendrik on 06 Apr, 2010 10:15 PM

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    what do you do with beaTunes when it shuts down? Run any analysis?
    BTW, the location of the logs is described at - you were probably not looking in the right spot (even though there is a second location that is simply empty).


  3. 3 Posted by DJ Dead Skin on 06 Apr, 2010 10:25 PM

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    So far it happens when analyzing songs. It doesn't seem to matter if its one song or a lot I queue

  4. Support Staff 4 Posted by hendrik on 07 Apr, 2010 07:32 AM

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    please send me the content of your logs folder ( - please zip the entire folder) so we might be able to narrow this down.

    Did beaTunes ever offer to send crash logs to us?



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