Beatunes 2.1.5 Not Synchronizing properly

David Dell's Avatar

David Dell

25 Mar, 2010 08:52 AM

I've had frequent (but intermittent - not always) issues wiht 2.1.5 not synchronizing properly with Itunes. Even after the "synchronizing with Itunes Library" message appears, it will still not show newly added tracks, and playlists will still show tracks deleted from Itunes playlists. I like to have Beatunes analyze new tracks as soon as I get em, but if Beatunes can't see them it's no help. If I say file-sychronize - it says Beatunes and Itunes are already synchronized.

I run XP-SP3. Java 6, update 18.

David Dell

  1. Support Staff 1 Posted by hendrik on 25 Mar, 2010 08:56 AM

    hendrik's Avatar

    Hi,

    what beaTunes can see, highly depends on what iTunes exports to its iTunes Music Library.xml file. iTunes typically does this fairly quickly, but not instantaneously. As a result there may be a lag. Please also note, that synchronization is interrupted and perhaps never quite finished, if you switch back and forth between iTunes and beaTunes quickly.
    This problem gets worse the more songs you have in your library. How many do you have?

    -hendrik

  2. 2 Posted by ddell on 25 Mar, 2010 09:06 AM

    ddell's Avatar

    Wow, that's fast service! My library's huge. 5600 songs. Itunes 9.0.3.15.
    Do you have recommendations for my own behavior that can mitigate this
    problem? I'm updating my Ipod now. I'm guessing that an Ipod
    synchronization will force an XML file update that might help Beatunes if I
    open it after the Ipod sync.

  3. Support Staff 3 Posted by hendrik on 25 Mar, 2010 09:15 AM

    hendrik's Avatar

    beaTunes does not sync right after you start it - to allow for a faster startup.
    But once it started, do a manual sync through the file menu and let it finish that sync. After the sync your data should be current.

    -hendrik

    PS: 5600 songs should be very manageable.

  4. 4 Posted by ddell on 25 Mar, 2010 05:21 PM

    ddell's Avatar

    It's just not syncing. It won't take the file -sync command - says it's
    already synchronized. I left it up all night - still out of sync with
    Itunes. I believe this is a bug - never had this issue with earlier versions
    of Beatunes.

    /David

  5. Support Staff 5 Posted by hendrik on 25 Mar, 2010 05:47 PM

    hendrik's Avatar

    Hm - can you send me your logs, please?
    There is FAQ entry in the forum concerning the location of the them.

    -hendrik

    Am 25.03.2010 um 18:21 schrieb ddell <[email blocked]
     >:

  6. 6 Posted by ddell on 26 Mar, 2010 04:37 PM

    ddell's Avatar

    Well, this was my problem. I had reconsolidated my library to another
    drive, and the Beatunes preferences were pointing to the wrong .xml file.

    Apologies for wasting your time...

    /David

  7. Support Staff 7 Posted by hendrik on 26 Mar, 2010 04:40 PM

    hendrik's Avatar

    Well, that would explain it.
    No problem.

    -hendrik

  8. hendrik closed this discussion on 26 Mar, 2010 04:40 PM.

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