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App freezes when analyzing on MacOS Sequoia

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Dan

17 Sep, 2024 08:09 PM

Upgraded to Sequoia and found that, while the app runs and will synchronize with my library, Analyze does nothing but chew up memory. A LOT of memory.

• Screenshot_2024-09-17_at_3.06.38 PM.jpg 55.3 KB

1. 1 Posted by Dan on 17 Sep, 2024 08:10 PM

   

   Sorry, forgot to add: MacBook Pro M3, base config

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2. Support Staff 2 Posted by hendrik on 17 Sep, 2024 09:05 PM

   

   That is indeed a a lot of memory.
   Can you please upload your logs from within the app via Help -> Upload Logs?
   Did this work better before Sequoia for you?

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3. 3 Posted by Dan Wiencek on 18 Sep, 2024 01:14 PM

   

   Yes, it worked fine on Sonoma.

   Ran a test just now to confirm. The app takes about 1.5 GB of memory just on startup. When I start running an analysis, the memory usage starts to spike. I watched in Activity Monitor as it climbed to 14 GB without having actually analyzed any tracks. Then I cancelled the analysis and it still was taking more memory.

   I sent the logs so you should have those.

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4. Support Staff 4 Posted by hendrik on 18 Sep, 2024 01:16 PM

   

   Hi Dan,

   please see here or here.

   Thanks,

   -hendrik

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5. 5 Posted by Dan Wiencek on 18 Sep, 2024 01:29 PM

   

   That’s done the trick, thanks!

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6. hendrik closed this discussion on 19 Sep, 2024 09:17 AM.