BPM not updating in Apple Music, moving a song in a playlist resulted in hundreds of songs being removed
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Songs in Apple Music are not being updated with new data provided by beaTunes.
I moved a song in the playlist within beaTunes and it resulted in hundreds of songs being removed from the playlist.
* beaTunes: 5.2.34
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.21+10-LTS
* Vendor: BellSoft
* OS: Mac OS X 14.5, x86_64
* Library: Music.app
* Memory: 92m - 3072m
* Registered as: Tim Butler
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Support Staff 1 Posted by hendrik on 01 Jul, 2024 08:06 PM
Hey Tim,
sorry for the very late reply.
This sounds like two independent issues.
What kind of data is this? BPM?
Also, is this music you own or music available to you via the Apple Music streaming service?
I see in the logs that you have tried to manipulate fairly big playlist (499 items?). But I don't see an error. Is it possible that playlist re-ordering was still in progress? Did you quickly switch back and forth between beaTunes and Apple Music?
Cheers,
-hendrik
2 Posted by Tim Butler on 01 Jul, 2024 08:44 PM
> What kind of data is this? BPM?
Yes BPM.
> Also, is this music you own or music available to you via the Apple Music streaming service?
Doesn’t seem to matter. Tracks from Apple Music, Uploaded, or Matched with iTunes Match
> I see in the logs that you have tried to manipulate fairly big playlist (499 items?). But I don't see an error. Is it possible that playlist re-ordering was still in progress? Did you quickly switch back and forth between beaTunes and Apple Music?
I moved the track position of one song and beaTunes did the rest. Definitely was not still in progress. I don’t think I was switching back and forth.
On Jul 1, 2024, at 1:06 PM, hendrik <[email blocked]> wrote:
Support Staff 3 Posted by hendrik on 03 Jul, 2024 07:15 AM
Hi,
Seems to me like beaTunes may not be correctly synced with Apple Music anymore.
Can you please go to
File->Synchronizein order to sync it again. If beaTunes asks, whether you want to force sync, please do (may take a while). If it does not ask, please doFile->Synchronizeagain, it should then ask.Then please change a BPM value in beaTunes manually, e.g. via a slow click in a table cell or via the Command-I (Get Info) pane,
Is the change reflected in Apple Music?
If not, please upload a fresh set of logs via
Help->Upload Logs, so that I can take a look at what's going on.Cheers,
-hendrik