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Apple Music + bea doesn't work

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abouchard71

09 Mar, 2024 02:37 AM

For every song, bea says "Analysis: Failed to decode iCloud track '. . . . .', because it has not been downloaded from iCloud yet. (id=3839636105080717578)"

This is for songs that I have explicitly downloaded and confirmed they are on my laptop. These are songs that I have uploaded to iCloud and matched using iTunes Match.

1. Support Staff 1 Posted by hendrik on 16 Mar, 2024 07:12 AM

   

   Hi,

   do you have an Apple Music subscription? Or are these your own files, uploaded to iCloud via iTunesMatch?

   If so, can you please try to synchronize beaTunes using File -> Synchronize and if asked, whether you'd like to force synchronize, please do so. If not asked whether you want to force it, please synchronize again.

   After synchronization completed, please try again to analyze.

   Please let me know, whether this solved the issue.

   Thanks,

   -hendrik

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