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21 Sep, 2023 10:08 AM
I am running the latest version of beatunes on windows 11. Everything is fine but it is telling me it can't start java vm. I have just uninstalled the copy of beatunes and re-installed and the same problem is occuring?
Any suggestions system is 64 bit.
on 21 Sep, 2023 10:30 AM
that's weird. Can you please send a screenshot of the message? Have you seen this problem with other versions of beaTunes under Windows 11 before?
on 21 Sep, 2023 12:13 PM
Screenshot attached - What I forget to mention is I have installed Java as I don't think the official java was installed in the first place.
on 22 Sep, 2023 07:58 AM
thanks for the screenshot.
Please launch the command line (via cmd.exe) and enter
If this succeeds, you should see a more detailed error message. What is shown?
If this leads to nothing, please try to launch beaTunes from the command line like this:
cd "c:\Program File\beaTunes5"
Does that produce any useful message in the command line window?
If not, please try the same again, but in step 3, please type: beaTunes5.exe -Wlog.level=debug -Wlog.overwrite=true -Wlog.file.and.console=true
beaTunes5.exe -Wlog.level=debug -Wlog.overwrite=true -Wlog.file.and.console=true
Hopefully this sheds some light on what's going wrong.
on 22 Sep, 2023 11:59 AM
Hi, I thought I'd said previously I had fixed the problem myself.
Email: [email blocked]
on 22 Sep, 2023 12:40 PM
Out of curiosity: How did you do it?
on 23 Sep, 2023 03:08 PM
I uninstalled the old version completely installed Java and deleted the Beatunes folder and when I went to install I changed the installation folder by one character if I'm remembering correctly.
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