No library
hello i recently upgraded my Mac OS X to Snow Leopard and my
beaTunes to 2.1.4
it just doesnt function. no library no songs no nothing what should
i do?
cheers
Kayhan
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Support Staff 1 Posted by hendrik on 09 Mar, 2010 08:12 AM
Hi!
Do you see a beaTunes window at all or not?
In any case, please send me your logs.
They are in
[userhome]/Library/logs/beaTunes- just zip the whole folder before sending.Thanks,
-hendrik
2 Posted by Kayhan Yavuz on 09 Mar, 2010 08:54 AM
Hi!
Thanks for your reply.
I do see the window but no songs at all.
Cheers
Kayhan
Support Staff 3 Posted by hendrik on 09 Mar, 2010 09:21 AM
Hi!
Do you see the playlist panel on the left? If not, the solution may be as simple as clicking slightly to the right of the left edge of the window and dragging it inwards, as if to enlarge a component by dragging.
-hendrik
4 Posted by Kayhan Yavuz on 09 Mar, 2010 09:31 AM
Yes, i see the panel. I click on the archiev but nothing happens.
Support Staff 5 Posted by hendrik on 09 Mar, 2010 09:42 AM
Kayhan,
please correct me, if I'm wrong, but to me, it very much looks like you are using a cracked copy of beaTunes or a fake key.
I suggest you purchase a legal key and download a copy fresh from our website. Perhaps that solves the problem.
-hendrik
6 Posted by Kayhan Yavuz on 09 Mar, 2010 10:53 AM
Upps! I think i do, sorry. (but i don't think that's the reason)
Support Staff 7 Posted by hendrik on 09 Mar, 2010 10:58 AM
To get rid of the fake key and to enter a legal one, you will first need to delete the file
~/Library/Preferences/com.tagtraum.beatunes.plist, then start beaTunes and enter the new key.-hendrik
8 Posted by Kayhan Yavuz on 09 Mar, 2010 11:00 AM
Ok thanks. Keep up good work
hendrik closed this discussion on 09 Mar, 2010 09:13 PM.