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Loved songs from iTunes not synced

• Edit

decommere.alexander

24 Apr, 2023 07:57 PM

I've sent the log package.

I've noticed beaTunes doesn't sync the Loved songs from iTunes anymore. All hearts in beaTunes are unchecked. I use Loved songs to indicate singles from albums, so it's quite important to me.

Thanks for getting back to me.

* beaTunes: 5.2.31
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.17+7-LTS
* Vendor: BellSoft
* OS: Mac OS X 13.3.1, x86_64
* Library: Music.app
* Memory: 92m - 2048m
* Registered as: Alexander Decommere

1. Support Staff 1 Posted by hendrik on 26 Apr, 2023 11:57 AM

   

   Hi Alexander,

   have you tried forcing synchronization? I.e. sync, and when you are asked whether you want to force it, please do. If you are not asked, simply sync again until you are asked.

   Cheers,

   -hendrik

   • Edit

2. 2 Posted by decommere.alexa... on 26 Apr, 2023 05:21 PM

   

   Hi Hendrik

   This solved the issue for me.

   Thank you!

   Cheers
   Alexander

   On Wed, 26 Apr 2023 at 13:57, hendrik <[email blocked]>
   wrote:

   • Edit

3. Support Staff 3 Posted by hendrik on 27 Apr, 2023 08:04 AM

   

   Hey Alexander,

   just a bit of background about this one: The Loved field is not available via Apple's standard API, but only via the AppleScript API. During a regular synchronization, beaTunes only checks the (very fast) standard API and queries iTunes/Music using AppleScript for added or changed songs. Unfortunately, a change in Loved in iTunes/Music is not recognizable from the outside, so those tracks fall through the cracks.

   When you Force a synchronization, beaTunes asks iTunes/Music for data for all songs.

   Cheers,

   -hendrik

   • Edit

4. 4 Posted by decommere.alexa... on 27 Apr, 2023 08:19 AM

   

   Hi Hendrik

   Thanks for the clear explanation, as usual. It's great to understand what
   happens (or doesn't happen) in the background sometimes.

   I'm very much enjoying the beaTunes software. I use it daily to enjoy my
   music library to the fullest.
   So keep up the great work!

   Cheers
   Alexander

   *Alexander Decommere*

   0032 484 02 45 40
    Kijk of luister naar onze podcast *Vogels zijn dino's
   <https://vogelszijndinos.weebly.com/>*

   :clapper: Bekijk mijn bekroonde kortfilm *This No Land
   <https://alexanderdecommere.weebly.com/>*

   On Thu, Apr 27, 2023 at 10:04 AM hendrik <[email blocked]>
   wrote:

   • Edit

5. Support Staff 5 Posted by hendrik on 27 Apr, 2023 10:21 AM

   

   I'm very much enjoying the beaTunes software. I use it daily to enjoy my music library to the fullest.

   That's awesome to hear!

   • Edit

6. hendrik closed this discussion on 27 Apr, 2023 10:21 AM.