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Synchronization repeatedly failing

Kevin Nicol's Avatar

Kevin Nicol

14 Mar, 2023 11:13 AM

Hi there,
I hadn't used BeaTunes in about a month, and now recently when I've opened it, after a minute or two I keep getting the message that synchronization has aborted. I've included a screenshot. Is there a quick fix? Thank you. I love the app!

  1. Support Staff 1 Posted by hendrik on 15 Mar, 2023 03:33 PM

    hendrik's Avatar

    Hey Kevin,

    can you reproduce this? If so, please do so and upload your logs right afterwards. You can do so from within the app via Help -> Upload Logs.

    Thanks!

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