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beaTunes-5-2-31-x64 Can't find my XML file

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thomson.gb

04 Mar, 2023 09:25 AM

Hello Hendrik,

I am getting the message "Please turn XML sharing in the iTunes advanced preferences on. It is on and has always been on. this just started happening with this latest version. I also made sure that Beatunes runs with administrator privileges.

Do you have any suggestions?

Thanks again for beaTunes. Great work!

Regards.

73
-Grace NNNN
z

• errmsg.png 99.1 KB

1. Support Staff 1 Posted by hendrik on 04 Mar, 2023 10:08 AM

   
   Hey Grace,

   
   

   Have you changed anything in iTunes?

   In any case, can you please upload your logs from within the app (Help -> Upload Logs).

   
   

   Thanks!

   
   

   -hendrik

   
   

   Am 04.03.2023 um 10:27 schrieb thomson.gb <[email blocked]>:
   
   

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background-color: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

   // Please reply above this line ================================================== From: thomson.gb <[email blocked]> Hello Hendrik, I am getting the message "Please turn XML sharing in the iTunes advanced preferences on. It is on and has always been on. this just started happening with this latest version. I also made sure that Beatunes runs with administrator privileges. Do you have any suggestions? Thanks again for beaTunes. Great work! Regards. 73 -Grace NNNN z

   Having trouble reading this? View this discussion online: beaTunes-5-2-31-x64 Can't find my XML file. You can use commands on a new line at the top of this email (more information): #resolve #acknowledge #spam #delete #queue #notify #ignore #public #private #internal

   <errmsg.png>

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2. 2 Posted by thomson.gb on 05 Mar, 2023 02:32 PM

   

   Hi Again Hendrik,

   I just uploaded tags (logs).

   Regards.

   73
   -Grace NNNN
   z

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3. 3 Posted by thomson.gb on 05 Mar, 2023 05:06 PM

   

   By the way, no I have changed nothing in iTunes except for a few version updates. But, I have not changed any parameters since it was last working without problems. The only thing I did was update beaTunes.

   Thanks Again.

   -Grace

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4. 4 Posted by thomson.gb on 05 Mar, 2023 05:26 PM

   

   When I ran synchronize, I got another error message (see neerrmsg.png).

   • neerrmsg.png 24.3 KB
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5. 5 Posted by thomson.gb on 05 Mar, 2023 05:44 PM

   

   I tried to duplicate the error and I uploaded tags again. Also here is a .png file showing the latest error (comerrs.png).

   Hope this helps.

   -Grace

   • comerrs.png 460 KB
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6. Support Staff 6 Posted by hendrik on 06 Mar, 2023 07:46 PM

   

   Hey Grace,

   can you reproduce the problem, when you follow these steps?

   1. Restart computer
      
   2. Start beaTunes (not iTunes)
      
   3. (beaTunes should start iTunes)
      
   4. Work with beaTunes

   If you can still observe the issue, please re-install iTunes and try the procedure above again. Please use the version from Apple, not from the Microsoft Store.

   Hope this helps,

   -hendrik

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7. Support Staff 7 Posted by hendrik on 08 Mar, 2023 07:57 AM

   

   Hey Grace,

   Just wanted to check in with you. Did my advice help?

   Cheers,

   -hendrik

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8. 8 Posted by thomson.gb on 09 Mar, 2023 05:39 AM

   

   Hello again Hendrik,

   Yes, that worked! In the past I have always opened iTunes first. In the future I will try letting beaTunes open it. Anyway, I did not need to re-install iTunes. Anyway beaTunes seams to be working fine now.

   Thanks, hendrik.

   Regards.

   73
   -Grace NNNN
   z

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9. Support Staff 9 Posted by hendrik on 15 Mar, 2023 03:34 PM

   

   Awesome!

   I'll close this discussion then.

   Cheers,

   -hendrik

   • Edit

10. hendrik closed this discussion on 15 Mar, 2023 03:34 PM.