sholo20's Avatar


25 Feb, 2010 11:49 PM

I always get the same problem and can never get PUIDs.

  1. Support Staff 1 Posted by hendrik on 26 Feb, 2010 08:22 AM

    hendrik's Avatar


    what's the action that leads to this message?



  2. 2 Posted by sholo20 on 26 Feb, 2010 08:43 AM

    sholo20's Avatar

    When I click get PUIDs from the menu.

  3. Support Staff 3 Posted by hendrik on 26 Feb, 2010 08:47 AM

    hendrik's Avatar

    Well, if you haven't updated to 2.1.4, please do - it has an extended timeout.
    Other than that you might want to get the PUIDs by analyzing all songs in your library with the MusicIP task. When doing that, make sure to only read PUID and not replace any properties. This may be a little slower overall, but the error handling is per song, and not for many songs at once, which leads to the abort in the case you mention.

    The timeout itself may be due to a high load on the MusicIP servers, which is outside of my control.


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