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Synchronization aborted. Decibel change must be finite.

electrodaveultra's Avatar

electrodaveultra

08 Sep, 2022 01:48 AM

I am unable to synchronize to my music library.
I uploaded my log at about 9:30, US Eastern time. Screen capture of error message attached.
"An Error occurred:
Synchronizarion was aborted.
Decibel change must be finite (illegal argument)"
I use iVolume 3.9.0 to set the iTunNORM tags in my library - https://apps.apple.com/us/app/ivolume/id407066957?mt=12
MacBook Pro (16-inch, 2021)
Apple M1 Max
macOS Monterey 12.5.1 (21G83)

  1. Support Staff 1 Posted by hendrik on 08 Sep, 2022 08:46 AM

    hendrik's Avatar

    Hi,

    thanks. Could you please try to sync again and upload your logs afterwards (in the app: Help -> Upload Logs).

    Thanks,

    -hendrik

  2. 2 Posted by electrodaveultr... on 09 Sep, 2022 04:19 AM

    electrodaveultra's Avatar

    Restarted and attempted sync. Same error. Logs uploaded at 4:15 UTC (12:15 US Eastern).

    Thanks,
    Dave

  3. Support Staff 3 Posted by hendrik on 09 Sep, 2022 01:03 PM

    hendrik's Avatar

    Hey Dave,

    thanks for the logs.

    Can you please download and install the latest dev snapshot from https://www.beatunes.com/download/beaTunes-5-2-30-SNAPSHOT.dmg and let me know, whether it fixes the issue?

    Thanks!

    -hendrik

  4. 4 Posted by electrodaveultr... on 10 Sep, 2022 12:34 AM

    electrodaveultra's Avatar

    That fixed it.

    Thanks,
    Dave

  5. Support Staff 5 Posted by hendrik on 12 Sep, 2022 07:46 AM

    hendrik's Avatar

    Great. The final fix will be in the next release.

    -hendrik

  6. 6 Posted by outland on 24 Sep, 2022 04:11 PM

    outland's Avatar

    thanks that help a lot.

  7. 7 Posted by aschim on 03 Oct, 2022 02:50 PM

    aschim's Avatar

    Hi, I have the same problem with the same error message, but with Windows 10 21h2 .
    Should I "Could you please try to sync again and upload your logs afterwards (in the app: Help -> Upload Logs)." or do you have another latest dev snapshot for Windows that I should try & then reply "whether it fixes the issue"?

  8. Support Staff 8 Posted by hendrik on 05 Oct, 2022 02:09 PM

    hendrik's Avatar

    Please update to beaTunes v5.2.30. It fixes the issue (for Windows as well).

    Thanks.

  9. hendrik closed this discussion on 05 Oct, 2022 02:09 PM.

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