beatunes 2.1.3 is not working with new Itunes on Win 7

Robert Young's Avatar

Robert Young

21 Feb, 2010 05:31 AM

I have not used beatunes in a while, quite busy at work. Did not know there is a version 2.1.4 out. Tried to start beatunes, getting the familiar "can not communicate error". I successfully used the regserver trick with 2.1.3 and got it running. New version of Itunes installed, now beatunes will not start. Data:
c:\program files\iTunes\iTunes.exe is the correct location.
beatunes 2.1.3
Java 1.6.0_17 (a new version 18 appears to also be available)
Win 7 Home Premium 32-bit

How do I confirm the iTunes COM object is installed properly? How do you suggest I proceed? I can't download 2.1.4 because 2.1.3 can not start successfully.

  1. 1 Posted by Robert Young on 21 Feb, 2010 06:35 AM

    Robert Young's Avatar

    I think I found the solution to one problem, however might have discovered a second problem. I searched the discussions for "iTunes COM Object", trying to find how to check that. I found a discussion that described where your logs are located (on Windows 7 they appear to be at c:\users(user account).beatunes\logs) When I checked my logs, I noticed an empty log file created the first time I installed beatunes. I have used it extensively since then, which gave me the idea to set beatunes to always run as an administrator. This solution applies to both Vista and Win7. Most of the Microsoft explanations are too technical to be useful, however a short article located at

    describes what I did. Briefly, you locate the beatunes short-cut, right click it, and then select properties. On the "Shortcut" tab, click the advanced button. On the dialog that opens, check the "run as an administrator" checkbox, and click OK. Back on the "Shortcut" tab, click apply. If you are not logged on as an administrator, Windows will offer you a dialog box to input an administrator user id and password. Once this is done, beatunes (when started with that short-cut), will always run with administrator privileges. Once I did this, my 2.1.3 started up. I still have not seen anything written to the log file however.

    I will uninstall 2.1.3, install 2.1.4, use the same trick (above) on the short-cut, and will see if beatunes starts writing to the log file. For now, you may close this topic.

    Thank you!

  2. Support Staff 2 Posted by hendrik on 21 Feb, 2010 02:10 PM

    hendrik's Avatar

    Hi Robert,

    the beaTunes 2.1 log files on Windows 7 are in c:\Users\[username]\AppData\Local\tagtraum industries\beaTunes\logs (basically parallel to the plugins folder,
    The file you referring to is a leftover from beaTunes 2 and earlier and will be removed soon.


  3. 3 Posted by Robert Young on 21 Feb, 2010 04:36 PM

    Robert Young's Avatar

    You are correct. However, when I deleted the Jan 27th log, 2.1.3 or 2.1.4
    still created a blank log in the old location. I am sending you these as
    information only, no reply required, 2.1.4 appears to be working fine.

    I also figured out that if I go to the location of the actual beatunes.exe
    and do the same set to administrator privileges for all user accounts, that
    resolves the problem regardless of how the program is started. Any icon or
    short-cut, existing or created, will run that exe, which has been set to
    always run with administrator privileges. That might make the whole "can't
    communicate with iTunes" issue go away.

    From: "hendrik"
    <[email blocked]>
    Sent: Sunday, February 21, 2010 9:10 AM
    To: <[email blocked]>
    Subject: Re: beatunes 2.1.3 is not working with new Itunes on Win 7

  4. 4 Posted by Bruce Ansley on 22 Feb, 2010 11:14 AM

    Bruce Ansley's Avatar

    I don't know if this is related or not, but I'm also running Windows 7 Premium 32-bit. After upgrading to beaTunes 2.1.4, and restarting beaTunes, I'm informed that a newer version of beaTunes is available -- 2.1.3 !

    I'm attaching the screen capture of this notification.

    Also, I'm curious as to why beaTunes doesn't automatically uninstall the previous version afther the new version is downloaded and before the new version is installed?


  5. Support Staff 5 Posted by hendrik on 22 Feb, 2010 12:18 PM

    hendrik's Avatar

    Hi Bruce,

    this is unrelated - I just had to recover the whole website from an older version, which is why you saw that erroneous message. The issue should be fixed by now.

    Regarding the Windows update procedure. There is no good reason for this, but the fact that I simply hadn't gotten to making the installer smarter. This is on the Todo list.


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