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Release 2.1.4

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Julian

20 Feb, 2010 11:37 AM

Hi,

     I've installed the new release 2.1.4 without any issue, but when I try to start it I receive the following message: Could not create the Java Virtual Machine, and beaTunes doesn't initialize after I clicking OK button.

I have Windows 7 Professional and iTunes 9.0.3.15
Thanks in advance for your assistance.
Julián.

1. 1 Posted by Julian on 20 Feb, 2010 11:42 AM

   

   Windows 7 is a 64 bit version.

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2. Support Staff 2 Posted by hendrik on 20 Feb, 2010 12:04 PM

   

   Hi Julian,

   this is an odd one... does it say anything else at all?
   Do you have other Java version installed on your machine?

   Thanks,

   -hendrik

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3. 3 Posted by Julian on 20 Feb, 2010 12:12 PM

   

   Hi Hendrik,

   I have the last one version (6 - 18) build 1.6.0_18-b07. I've tried uninstalling it and then reinstalling but the issue persists.

   Thanks!
   Julián.

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4. 4 Posted by Julian on 20 Feb, 2010 12:35 PM

   

   The JM error message is the only one and I have only one Java version installed on my computer.

   Thanks!

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5. Support Staff 5 Posted by hendrik on 20 Feb, 2010 12:38 PM

   

   Hi Julian,

   in the beaTunes installation directory (c:/Program File/tagtraum
   industries/beaTunes-2.1.4) there should be a file called
   beaTunes2.l4j.ini and perhaps a similarly called file with the
   extension template.

   Please open both file with notepad and delete the first line (-
   server). Make sure to save both files and try starting again.

   Does that solve the issue?

   -hendrik

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6. 6 Posted by Julian on 20 Feb, 2010 12:43 PM

   

   Hi Hendrik,

        No, it doesn't. Same error message.
   

   Thanks!

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7. Support Staff 7 Posted by hendrik on 20 Feb, 2010 01:15 PM

   

   OK,

   please try to start beaTunes from the command line like this:

   cd C:\Program Files\tagtraum industries\beaTunes-2.1.4
   beaTunes2.exe --l4j-debug
   

   This should create a file called launch4j.log in the same directory. Can you please send me that file?

   Thanks,

   -hendrik

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8. 8 Posted by Julian on 20 Feb, 2010 01:18 PM

   

   Here is the log file.

   • launch4j.log 3.8 KB
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9. Support Staff 9 Posted by hendrik on 20 Feb, 2010 01:23 PM

   

   Hm - that looks like it should launch just fine... Can you please send me a screenshot of the error message?

   -hendrik

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10. 10 Posted by Julian on 20 Feb, 2010 01:26 PM

    

    Here in the screen shot.
    Thanks!

    • error.jpg 47.9 KB
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11. Support Staff 11 Posted by hendrik on 21 Feb, 2010 12:58 AM

    

    Hm - I have no idea where that still comes from.

    Can you please simply uninstall beaTunes and re-install it, if you haven't tried that already?

    Thanks,

    -hendrik

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12. 12 Posted by Julian on 27 Feb, 2010 01:08 PM

    

    Hi Hendrik, I'm still experiencing the same issue. Do you have any idea?

    Thanks a lot.
    Julián.

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13. Support Staff 13 Posted by hendrik on 28 Feb, 2010 10:45 AM

    

    Hi Julián,

    how much memory (RAM) does your machine have?
    Can you please open a command shell and enter:

    cd "C:\Program Files (x86)\tagtraum industries\beaTunes-2.1.4\jre\bin"
    java -Xms92m -Xmx768m -Xloggc:gc.log -XX:+PrintGCDetails -XX:MaxPermSize=128m -XX:MaxDirectMemorySize=512m -splash:../splash.png -DVBSCRIPT_TIMEOUT=120 com.tagtraum.beatunes.BeaTunes
    

    Do you get any message?

    Thanks,

    -hendrik

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14. 14 Posted by Julian on 28 Feb, 2010 12:50 PM

    

    Hi Hendrik,

         My machine has 12 GB of ram. And the command "java" doesn't work, but "javaw" shows the same error  box "Could not create the Java Virtual Machine".
    

    Thanks again.
    Julián.

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15. Support Staff 15 Posted by hendrik on 28 Feb, 2010 04:34 PM

    

    Hi,

    can you please place the attached java.exe into that bin folder and run that command? I had forgotten that the jre bundled with beaTunes was stripped of that particular file.
    I really hope it leads to a meaningful error message.

    Thanks,

    -hendrik

    • java.exe 136 KB
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16. 16 Posted by Julian on 28 Feb, 2010 09:19 PM

    

    Hi Hendrik,

    I received the following message when run the sentence that you've sent me:

    C:\Program Files (x86)\tagtraum industries\beaTunes-2.1.4\jre\bin>java -Xms92m -
    Xmx768m -Xloggc:gc.log -XX:+PrintGCDetails -XX:MaxPermSize=128m -XX:MaxDirectMem
    orySize=512m -splash:../splash.png -DVBSCRIPT_TIMEOUT=120 com.tagtraum.beatunes.
    BeaTunes
    Error occurred during initialization of VM
    Could not reserve enough space for object heap
    Could not create the Java virtual machine.

    Thanks.
    Julián

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17. Support Staff 17 Posted by hendrik on 28 Feb, 2010 09:21 PM

    

    Thanks for trying that.
    What happens when you try to lower the 768 value to - say 700 or 600?

    -hendrik

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18. 18 Posted by Julian on 28 Feb, 2010 09:32 PM

    

    Thanks to you for your assistance!

    Here are the results:

    C:\Program Files (x86)\tagtraum industries\beaTunes-2.1.4\jre\bin>java -Xms92m -
    Xmx700m -Xloggc:gc.log -XX:+PrintGCDetails -XX:MaxPermSize=128m -XX:MaxDirectMem
    orySize=512m -splash:../splash.png -DVBSCRIPT_TIMEOUT=120 com.tagtraum.beatunes.
    BeaTunes
    Exception in thread "main" java.lang.NoClassDefFoundError: com/tagtraum/beatunes
    /BeaTunes Caused by: java.lang.ClassNotFoundException: com.tagtraum.beatunes.BeaTunes
    

        at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:303)
        at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:248)
        at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:316)
    

    Could not find the main class: com.tagtraum.beatunes.BeaTunes. Program will exi
    t.

    C:\Program Files (x86)\tagtraum industries\beaTunes-2.1.4\jre\bin>java -Xms92m -
    Xmx600m -Xloggc:gc.log -XX:+PrintGCDetails -XX:MaxPermSize=128m -XX:MaxDirectMem
    orySize=512m -splash:../splash.png -DVBSCRIPT_TIMEOUT=120 com.tagtraum.beatunes.
    BeaTunes
    Exception in thread "main" java.lang.NoClassDefFoundError: com/tagtraum/beatunes
    /BeaTunes Caused by: java.lang.ClassNotFoundException: com.tagtraum.beatunes.BeaTunes
    

        at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:303)
        at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:248)
        at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:316)
    

    Could not find the main class: com.tagtraum.beatunes.BeaTunes. Program will exi
    t.

    Julián.

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19. Support Staff 19 Posted by hendrik on 28 Feb, 2010 09:35 PM

    

    Hey,

    at the beginning of this discussion I mentioned a file called beaTunes2.l4j.ini - and a file with a similar name and a template suffix. In both of them you'll find that 768 value - please change it in both of them to 650, save them and try to start beaTunes.

    Thanks,

    -hendrik

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20. 20 Posted by Julian on 01 Mar, 2010 01:07 AM

    

    Hi Hendrik,

             Now is working fine! thank you very much for all.
    

    Julián.

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21. Support Staff 21 Posted by hendrik on 01 Mar, 2010 08:51 AM

    

    Julian,

    Great!
    Should you run into this problem again, please edit those files again and then in the beaTunes preferences, please lower the number of concurrently executed tasks (analysis prefs).

    Thanks,

    -hendrik

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22. hendrik closed this discussion on 01 Mar, 2010 08:51 AM.