Beatunes 5.2.26 and mac osx 12.2

Christophe's Avatar

Christophe

20 Feb, 2022 03:52 PM

Hi,
at first, excuse me for my poor english,
i m a french beatunes user and i have problem to open beatunes on my mac with mac os 12.2.
The beatunes logo appears on screen but anything after. (no window app)
Beatunes work fine on my other mac with mac os 11

  1. Support Staff 1 Posted by hendrik on 23 Feb, 2022 04:31 PM

    hendrik's Avatar

    Hey Christophe,

    according to the logs, things worked just fine until 20.2.2022, 16:28. You started beaTunes, but a file was missing (/Users/wik/Library/Application Support/beaTunes/preferences2.xml). Did you change configurations somehow? I don't think this is tied to the macOS version.

    -hendrik

  2. 2 Posted by Christophe on 23 Feb, 2022 08:59 PM

    Christophe's Avatar

    finaly i found the problem,
    beatune open windows on my secondary external screen by default but when it not online, i can t see the app.
    the problem is solved

    Thanks for your help hendrik,

  3. Support Staff 3 Posted by hendrik on 24 Feb, 2022 10:46 AM

    hendrik's Avatar

    Ah!

    Thanks for mentioning this in this forum.

    -hendrik

  4. hendrik closed this discussion on 24 Feb, 2022 10:46 AM.

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