Cannot get beaTunes to start

Ryan's Avatar


10 Feb, 2010 05:32 PM

The first time I started beaTunes it said "Synchronizing with iTunes library", after completing this, it opened a large greyed out window and closed itself about 1/2 second later. On the second startup, it said that beaTunes was closed improperly, should it try to unlock the library or not (recommendation was no), so I said no. It then closed the same way. Now it just opens and closes as described above. I've attached the beaTunes logs in the ~/Library/Logs/beaTunes to try to get some help! Please help! I think this program is just what I need, but I won't be able to find out unless I get it working :)

  1. Support Staff 1 Posted by hendrik on 10 Feb, 2010 06:34 PM

    hendrik's Avatar


    this is unfortunately a bug in beaTunes.
    Please delete the app, download a fresh copy and run it once as Administrator.
    Then run it as your regular user.

    Hope this helps,


  2. 2 Posted by Ryan on 10 Feb, 2010 06:52 PM

    Ryan's Avatar


    Thanks for the quick reply!

    That helped a bunch. Working just fine now, thanks!


  3. Support Staff 3 Posted by hendrik on 10 Feb, 2010 11:09 PM

    hendrik's Avatar

    Great! Thanks for letting me know, that this solved the issue.


  4. hendrik closed this discussion on 10 Feb, 2010 11:09 PM.

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