License resend

Thomas Coveney's Avatar

Thomas Coveney

16 Dec, 2021 09:22 PM


I have an account under [email blocked]. That email address is no longer active...i need to retreive my license - please can you send to [email blocked].

Thank you
Thomas Coveney

PS. i created a ticket earlier but then realised i used my old email address for contact. Please use [email blocked]

  1. Support Staff 1 Posted by hendrik on 17 Dec, 2021 06:09 AM

    hendrik's Avatar

    Hey Thomas,

    I have updated the email address on that account, which means you can retrieve licenses with your new address.

    Please note that should you need to enter the (current) license, you must still enter the old address, exactly as it is shown in the license email.

    Hope this helps,


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