Error on first thing I want to change

Nick's Avatar

Nick

16 Nov, 2021 04:01 PM

Hello, I just bought the software and wanted to change some parameters like the year. But I instantly get this error (see attachment)

  1. Support Staff 1 Posted by hendrik on 16 Nov, 2021 04:27 PM

    hendrik's Avatar

    Hi Nick!

    Could you please upload your logs from within the application using Help->Upload Logs?
    That should help me PinPoint the issue.

    Thanks,

    -hendrik

  2. 2 Posted by Nick Steemans on 17 Nov, 2021 07:08 AM

    Nick Steemans's Avatar

    Hi, I just did this. Thanks for your help.
    If it's any use, I can edit other fields and the year field. But I can't put in a value when the year box is empty.

    Nick

    Van: hendrik <[email blocked]>
    Verzonden: dinsdag 16 november 2021 17:28
    Aan: Nick Steemans <[email blocked]>
    Onderwerp: Re: Error on first thing I want to change [Problems #65329]

  3. Support Staff 3 Posted by hendrik on 17 Nov, 2021 09:20 AM

    hendrik's Avatar

    Hey Nick,

    thanks for sending the logs. I was able to reproduce the issue and it will be fixed in the next minor update.

    Cheers,

    -hendrik

  4. 4 Posted by Nick Steemans on 17 Nov, 2021 09:37 AM

    Nick Steemans's Avatar

    Great thanks! Any eta on that? 

    Nick

    Van: hendrik <[email blocked]>
    Verzonden: woensdag 17 november 2021 10:21
    Aan: Nick Steemans <[email blocked]>
    Onderwerp: Re: Error on first thing I want to change [Problems #65329]

  5. Support Staff 5 Posted by hendrik on 17 Nov, 2021 10:48 AM

    hendrik's Avatar

    Any eta on that?

    The fix is already done (in dev). Hopefully, I'll get this out the door some time next week.

  6. 6 Posted by Nick Steemans on 17 Nov, 2021 10:51 AM

    Nick Steemans's Avatar

    Ah great news, thank you very much.

    Nick

    Van: hendrik <[email blocked]>
    Verzonden: woensdag 17 november 2021 11:51
    Aan: Nick Steemans <[email blocked]>
    Onderwerp: Re: Error on first thing I want to change [Problems #65329]

  7. Support Staff 7 Posted by hendrik on 29 Dec, 2021 10:28 AM

    hendrik's Avatar

    Sorry it took much longer, but the year editing issue should be fixed in v5.2.26.

    Cheers.

  8. hendrik closed this discussion on 29 Dec, 2021 10:28 AM.

  9. Nick Steemans re-opened this discussion on 29 Dec, 2021 11:45 AM

  10. 8 Posted by Nick Steemans on 29 Dec, 2021 11:45 AM

    Nick Steemans's Avatar

    Great thanks.

    Van: hendrik <[email blocked]>
    Verzonden: woensdag 29 december 2021 11:28
    Aan: Nick Steemans <[email blocked]>
    Onderwerp: [SPAM] Re: Error on first thing I want to change [Problems #65329]

  11. hendrik closed this discussion on 29 Dec, 2021 04:08 PM.

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