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genpuid crashes

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clint2166

07 Feb, 2010 03:14 PM

Everytime i try to get the music puids under tools, it doesnt complete and genpuid quite unexpectedly and i get a jave i/o error. I am using :
osx 10.5.8
Beatunes 2.1.3

1. Support Staff 1 Posted by hendrik on 07 Feb, 2010 04:32 PM

   

   Hi Clint,

   there seem to be ongoing problems with the MusicIP code. We're investigating them.

   Sorry that I can't be of any more help right now.

   -hendrik

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2. 2 Posted by clint2166 on 07 Feb, 2010 05:50 PM

   

   It's ok, thanks for the prompt response... I still love the product.

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3. 3 Posted by clint2166 on 08 Feb, 2010 11:24 PM

   

   is a correction slated any time soon?

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4. Support Staff 4 Posted by hendrik on 08 Feb, 2010 11:32 PM

   

   I have contacted the people running MusicIP (AmplifiedMusicServices), but haven't heard back.

   Have you tried using the corresponding analysis task? Maybe that works better.

   -hendrik

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5. 5 Posted by clint2166 on 08 Feb, 2010 11:45 PM

   

   yeah is a solution forthcoming?

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6. Support Staff 6 Posted by hendrik on 08 Feb, 2010 11:50 PM

   

   Well, I'm sorry, but as I haven't heard back, I don't really know right now.

   -hendrik

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7. 7 Posted by clint2166 on 10 Feb, 2010 01:21 AM

   

   whats that?

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8. Support Staff 8 Posted by hendrik on 10 Feb, 2010 10:12 AM

   

   Clint,

   I'm not sure I understand what you are asking.
   Can you help me out, please?

   -hendrik

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9. Support Staff 9 Posted by hendrik on 16 Feb, 2010 04:12 PM

   

   Hi,

   I was told by an AmplifiedMusicServices/MusicIP rep, that they did have some trouble with their servers and that the problem is now solved.

   Perhaps that was the issue you were seeing.

   -hendrik

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