Won't find or add music

bob's Avatar

bob

28 Sep, 2021 02:17 PM

I am trying the trial version to see it work, but it didn't do anything with my iTunes library. And when I try to add songs manually, it goes back to the app, but no songs are added. Also, I notice the types don't include MP3 so I am using all files, but are only those types supported?

  1. Support Staff 1 Posted by hendrik on 30 Sep, 2021 06:32 PM

    hendrik's Avatar

    Hey Bob,

    what kind of library are you using and how are you adding tracks?
    See https://blog.beatunes.com/2015/01/different-libraries-for-different... for details.

    Thanks,

    -hendrik

  2. 2 Posted by bob on 04 Oct, 2021 05:59 PM

    bob's Avatar

    iTunes library.

    I somehow got it to work and it analyzed the music. The BEA GUI shows the BPM, but it does not reflect in iTunes. What do I have to do to get that data updated there?

  3. 3 Posted by bob on 04 Oct, 2021 07:01 PM

    bob's Avatar

    To be clear, I see the BPM in iTunes when I do get info, but they don't show until I do that. Every song is blank until I right-click, and click Get Info. As soon as that screen shows, the BPM shows up on the list. How do I get the entire list to show them?

  4. Support Staff 4 Posted by hendrik on 05 Oct, 2021 11:10 AM

    hendrik's Avatar

    Hey Bob,

    sounds a lot like you are using a folder-based collection, when you should be using an iTunes-based collection. Can you please send a screenshot of your beaTunes general preferences, just to confirm?

    Cheers,

    -hendrik

  5. 5 Posted by bob on 08 Oct, 2021 03:00 PM

    bob's Avatar

    Yes, it wouldn't do anything with the iTunes at first, but somehow it worked this time.

    But the BPM don't show up unless I either "Get Info" on the song or play it.

  6. Support Staff 6 Posted by hendrik on 08 Oct, 2021 03:02 PM

    hendrik's Avatar

    Can you please send a screenshot of your beaTunes general preferences, just to confirm what's going on?

    Thanks!

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