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BeaTunes want work anymore!!

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Darryl Canady

03 Feb, 2010 01:41 AM

When i try and start beatunes it says

Could not find the main class: com.tagtraum.beatunes.BeaTunes

1. Support Staff 1 Posted by hendrik on 03 Feb, 2010 09:14 AM

   

   Hi Darryl,

   did you change anything?

   In any case, please let me know your OS, version of iTunes and version of beaTunes.

   Thanks,

   -hendrik

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2. 2 Posted by Darryl Canady on 03 Feb, 2010 02:42 PM

   

   Hey Hindreck,
    My OS is Vista, The version of itunes i use it 9. The version of BeaTunes i was using is 2.0.17

   DLC

   --- On Wed, 2/3/10, hendrik <[email blocked]> wrote:

   From: hendrik <[email blocked]>
   Subject: Re: BeaTunes want work anymore!! [Problems]
   To: [email blocked]
   Date: Wednesday, February 3, 2010, 4:14 AM

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3. Support Staff 3 Posted by hendrik on 03 Feb, 2010 10:01 PM

   

   Hi,

   can you please send me your logs? For that version of beaTunes and Vista they should be in C:\User\[username]\.beaTunes\logs - please simply zip that folder and send it to me.

   Thanks,

   -hendrik

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4. 4 Posted by Darryl Canady on 03 Feb, 2010 10:40 PM

   

   here are the logs.

   DLC

   --- On Wed, 2/3/10, hendrik <[email blocked]> wrote:

   From: hendrik <[email blocked]>
   Subject: Re: BeaTunes want work anymore!! [Problems]
   To: [email blocked]
   Date: Wednesday, February 3, 2010, 5:01 PM

   • logs.zip 2.13 MB
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5. Support Staff 5 Posted by hendrik on 03 Feb, 2010 10:58 PM

   

   Thanks.

   I can't seem to find anything in the logs... Have you tries to start a couple of times and it never succeeds?

   -hendrik

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6. 6 Posted by Darryl Canady on 03 Feb, 2010 11:36 PM

   

   yes i have tried several times. I still have the key that i purchased when i first installed it. Is there anyway that i can reinstall BeaTunes and use that key again?

   DLC

   --- On Wed, 2/3/10, hendrik <[email blocked]> wrote:

   From: hendrik <[email blocked]>
   Subject: Re: BeaTunes want work anymore!! [Problems]
   To: [email blocked]
   Date: Wednesday, February 3, 2010, 5:58 PM

   • Edit

7. Support Staff 7 Posted by hendrik on 03 Feb, 2010 11:45 PM

   

   I'd simply uninstall the version you have right now and install the latest version from the website (2.1.3).
   Note, that the frist run may include a lengthy database update - please let that update complete! Interrupting it will corrupt the internal database.

   -hendrik

   PS: You won't need to enter your key again.

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8. 8 Posted by Darryl Canady on 04 Feb, 2010 12:20 AM

   

   i did install the (2.1.3) lastnight, but my question is. Is it something that i have to pay for again? 

   DLC

   --- On Wed, 2/3/10, hendrik <[email blocked]> wrote:

   From: hendrik <[email blocked]>
   Subject: Re: BeaTunes want work anymore!! [Problems]
   To: [email blocked]
   Date: Wednesday, February 3, 2010, 6:45 PM

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9. Support Staff 9 Posted by hendrik on 04 Feb, 2010 10:06 AM

   

   As long as the first part of the version number stays the same (i.e. stays a "2"), updates are free.

   -hendrik

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