Error: Synchronization was aborted
Hey there, since a month I can't use beaTunes anymore cause I keep on getting this mysterious message. Can you please help?
An error occurred:
Synchronization was aborted.
value too long for column "FINGERPRINT BINARY(1024) SELECTIVITY 99': "*544346500200000001f211f70df434e822071ee80aed...)
The rest of the message is too long to display & read it completely, but I hope you can help because also rebuilding/repairing the database gives me the same error!
* beaTunes: 5.2.23
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.10+9-LTS
* Vendor: BellSoft
* OS: Mac OS X 10.16, x86_64
* Library: FileSystem
* Memory: 92m - 640m
* Registered as: Tobias Anonymous
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Support Staff 1 Posted by hendrik on 22 Jul, 2021 11:25 AM
Did the message coincide with an app update?
2 Posted by Tobias Deitert on 22 Jul, 2021 04:37 PM
Hmm. Actually I am not sure, if I updated beaTunes before the error occurred the first time.
Maybe it could have also something to do with analysing all my tracks with Mixed in Key and then exporting my them to Rekordbox?
(Here are the steps described to do so: https://mixedinkey.com/rekordbox-cue-points)
And thanks for the instant reply in the first place! I really appreciate it!
Support Staff 3 Posted by hendrik on 25 Jul, 2021 07:42 PM
Hey Tobias,
sorry for the delay. I took a look at the logs and it seems there was some malformed data in your files that should have been ignored, but wasn't.
Could you please download and install the latest dev-snapshot from https://www.beatunes.com/download/beaTunes-5-2-24-SNAPSHOT.dmg
Hopefully it will solve the issue. If not, please upload a fresh set of logs.
Thank you!
-hendrik
Support Staff 4 Posted by hendrik on 28 Jul, 2021 09:07 AM
Hey Tobias,
Did the snapshot solve the issue?
Thanks,
-hendrik
5 Posted by Tobias Deitert on 28 Jul, 2021 08:23 PM
Sorry Hendrik! Didn’t find the time to install it before - but… Yeah! It works.
Thanks a lot for the quick help! Really appreciate it!
Support Staff 6 Posted by hendrik on 31 Jul, 2021 06:24 AM
Hey Tobias,
Thanks for letting me know!
Have a great weekend!
-hendrik
hendrik closed this discussion on 31 Jul, 2021 06:24 AM.