beatunes was unable to determine the PUID of track 'title' . This may indicate a network problem.

Lucas's Avatar

Lucas

31 Jan, 2010 03:13 PM

Hi, I have checked replace existing song properties with data from MusicIP but I just get this error

beatunes was unable to determine the PUID of track 'title' . This may indicate a network problem.

What am I doing wrong?

  1. Support Staff 1 Posted by hendrik on 31 Jan, 2010 03:33 PM

    hendrik's Avatar

    Hi Lucas,

    do you get that for all songs or just some?
    It may be that the songs in question are simply not in the MusicIP database.

    -hendrik

  2. 2 Posted by Geordie Lucas on 01 Feb, 2010 12:46 AM

    Geordie Lucas's Avatar

    No, it is happening with to all songs

  3. Support Staff 3 Posted by hendrik on 01 Feb, 2010 07:58 AM

    hendrik's Avatar

    Hi,

    are you certain your computer is connected to the Internet and that no
    firewall is blocking the program "genpuid"?

    -hendrik

  4. 4 Posted by Geordie Lucas on 02 Feb, 2010 06:40 AM

    Geordie Lucas's Avatar

    I reinstalled windows and now it is working just fine...
    I have a feeling it might have been McAfee, now I am using Microsoft Security essentials AV instead.
    Thanks for the help :)
    Lucas

  5. Support Staff 5 Posted by hendrik on 02 Feb, 2010 08:29 AM

    hendrik's Avatar

    Well, glad to hear it's working now.

    -hendrik

  6. hendrik closed this discussion on 02 Feb, 2010 08:29 AM.

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