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BeaTunes 5.2 won't sync with Apple Music library.

• Edit

Ricardo Aguayo

09 Mar, 2021 07:58 AM

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I bought a new MacBook pro. Imported my iTunes library into the Apple Music app on new MacBook. BeaTunes 3 that I had did not work on new mac so I upgraded to version 5. It launched ok but would not sync with Apple Music. I tried to repair the database, did not work. I tried to rebuild the database and it seems to have erased it. I tried to synch again and still get the synchronization abort error message. Log and screenshot attached.

* beaTunes: 5.2.20
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.10+9-LTS
* Vendor: BellSoft
* OS: Mac OS X 10.16, x86_64
* Library: Music.app
* Memory: 92m - 1024m
* Registered as: Ricardo Aguayo

• beaTunes-logs-2021-03-08-235316.zip 1.58 MB
• Screen_Shot_2021-03-08_at_11.58.11_PM.png 49.3 KB

1. Support Staff 1 Posted by hendrik on 09 Mar, 2021 03:41 PM

   

   Hey Ricardo,

   apparently beaTunes is presented faulty data and does not handle it gracefully.
   I have made some changes in the latest dev snapshot to take care of it. Could you please download and install it from https://www.beatunes.com/download/beaTunes-5-2-21-SNAPSHOT.dmg Hopefully it fixes the issue.

   Cheers,

   -hendrik

   • Edit

2. 2 Posted by Gmail on 09 Mar, 2021 06:34 PM

   

   Hi Hendrik,

   This new version works and I now see the database and it is synching and inspecting. Do we know if it built the database anew or if it recovered my previous BeaTunes 3.x library? Does it matter?

   Also, I see the appname has “-SNAPSHOT” in it.

   Sent from my iPhone

   • image0.jpeg 95.5 KB
   • Edit

3. Support Staff 3 Posted by hendrik on 10 Mar, 2021 07:03 AM

   

   Do we know if it built the database anew or if it recovered my previous BeaTunes 3.x library?

   That depends on whether you ever agreed to rebuilding in the process. It does not really matter, unless you had lots of info in the database that wasn't embedded in the files.

   Also, I see the appname has “-SNAPSHOT” in it.

   Yes. As I mentioned, this is a dev snapshot, i.e. not officially released yet. I just wanted to make sure you get going with this.

   • Edit

4. 4 Posted by romainfx852 on 11 Jan, 2024 06:30 PM

   

   Hello,

   Been trying to synchronized Beatunes5 with my Itunes with no luck, I get this error message every time I try to synchronise.

   Can you help?

   Thanks

   • Screenshot_2024-01-11_at_6.26.18_PM.png 42 KB
   • Edit

5. Support Staff 5 Posted by hendrik on 13 Jan, 2024 01:04 PM

   

   Hey,

   It seems that something is wrong with AppleScript on your system.

   Can you run the AppleScript mentioned here in a Terminal window?

   osascript -e 'tell app "Finder" to display dialog "Hello, World!"'
   

   If you get something like osascript: can't open default scripting component. that means that definitely something with AppleScript is broken on your machine, so that beaTunes cannot use it.

   You may be able to fix this by removing custom audio components.
   You can do so, by

   • moving all files in /Library/Audio/Plug-Ins/Components and ~/Library/Audio/Plug-Ins/Components (~ is your home directory) somewhere else and then
   • try running osascript -e 'tell app "Finder" to display dialog "Hello, World!"'.
   • If it works, you know that one of those components was the culprit.
   • To find out which one, move he components back into the Components folder one by one and run osascript -e 'tell app "Finder" to display dialog "Hello, World!"' after each one.
   • When it's not working anymore, you know which component causes the issue.

   Obviously, if removing the components from the system and user Components folders did not fix the osascript failure ("can't open default scripting component."), then re-adding them one by one does not make sense. You should just move them back to where they belog.

   Hope this helps,

   -hendrik

   P.S.: See also https://github.com/actions/runner-images/issues/4201#issuecomment-1... - there somebody did this and found that FabFilter Pro-C 2.component was the culprit. If you have it installed, perhaps that's the one you should test first.

   • Edit

6. 6 Posted by romainfx852 on 13 Jan, 2024 05:56 PM

   

   Hey hendrik,

   I'm confused on how audio plugins could interfere with a
   synchronization between Itunes and Beatunes... sounds a bit strange.

   But I did as you requested and as I only have one component in
   /Library/Audio/Plug-Ins/Components , it was easy.

   so I took it out and it worked haha

   Thanks for this

   On Sat, Jan 13, 2024 at 1:04 PM hendrik <[email blocked]>
   wrote:

   • Edit

7. Support Staff 7 Posted by hendrik on 13 Jan, 2024 08:13 PM

   

   Hey there,

   I'm confused on how audio plugins could interfere with a synchronization between Itunes and Beatunes... sounds a bit strange.

   Ha! I can relate...

   so I took it out and it worked haha

   Awesome! May I ask what the name of the component was?

   Thanks!

   -hendrik

   • Edit

8. 8 Posted by romainfx852 on 13 Jan, 2024 10:09 PM

   

   It was just a plug-in I had had to manually install in the compenant folder
   called RaveGenerator 2

   • Edit

9. Support Staff 9 Posted by hendrik on 14 Jan, 2024 02:48 PM

   

   Thanks!

   • Edit

10. hendrik closed this discussion on 14 Jan, 2024 02:48 PM.