hendrik on 23 Jan, 2021 10:13 AM
the update from 5.2.18 to 5.2.19 should not have caused this and is surprising to me.
dialog box asking 'where is music?'
Frankly, I am not sure which dialog this is.
Could you please send your logs? This article explains where they can be found and how to send them. There are multiple ways to find and send the logs. I find these steps the simplest to follow (but this is coming from a programmer's perspective):
Start the application Terminal (it's in /Applications/Utilities)
Type in zip -rj Desktop/beaTunesLogs.zip Library/Logs/beaTunes/
Hit the Enter key
The complete logs are now in the file beaTunesLogs.zip on your desktop.
Rebuild then failed to recover DB, beaTunes shows no tracks in library, but does show correct location in preferences. Any idea on how to recover this?
Rebuild is usually a certain way to get a fresh library. So that's pretty odd. I assume the Filter field (upper right corner) is empty, right? What about synchronizing after the rebuild via File -> Synchronize? Does that work?
BTW: While an upgrade should always work flawlessly, a downgrade, i.e. to some previous version, is by no means guaranteed to succeed.