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Failed message

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Wayne

20 Jan, 2021 02:29 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2021-01-20-212306.zip' by dragging it from your desktop onto the 'Attach File' button below.

2. Please enter your message to us here.
I keep getting this message when I am analyzing for normalization and silence start point. Happens on about 1 of 100 tracks.

I attached a screenshot of the message.
* beaTunes: 5.2.19
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.9.1+1-LTS
* Vendor: BellSoft
* OS: Mac OS X 10.14.6, x86_64
* Library: iTunes
* Memory: 92m - 3G
* Registered as: Wayne Cohen

• 19Jan.21_beaTunes_Error.jpg 119 KB

1. Support Staff 1 Posted by hendrik on 20 Jan, 2021 08:31 PM

   

   Hi Wayne,

   is the file playing correctly? Is this only happening for Apple Lossless and could you send me a sample file?

   Thanks,

   -hendrik

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2. 2 Posted by DeepSoul Funky on 20 Jan, 2021 08:43 PM

   

   Hi,

   The file plays correctly in beaTunes and iTunes. I attached a copy of the
   m4a file.

   Regards,
   Wayne Cohen

   1941-702-3205
   [email blocked]

   On 21January,2021 at 3:31:10 AM, hendrik ([email blocked])
   wrote:

   • 2-04_Bag_a_Boo.m4a 9.34 MB
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3. Support Staff 3 Posted by hendrik on 23 Jan, 2021 10:39 AM

   

   Hey Wayne,

   thanks for the file.

   I am able to reproduce the issue for tasks that require reading the entire file, e.g. audio normalization or segmentation. Something appears to be wrong towards the end—either with the file or with the code reading it. I will have to investigate this further.

   -hendrik

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