Beauties 5.2.18 just shuts down without any error messages; very frustrating! Happens all the time after.

val Usigan's Avatar

val Usigan

05 Jan, 2021 12:09 PM

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* beaTunes: 5.2.18
* JVM: OpenJDK 64-Bit Server VM
* Version:
* Vendor: BellSoft
* OS: Mac OS X 10.15.7, x86_64
* Library: FileSystem
* Memory: 92m - 640m
* Registered as: val usigan

  1. Support Staff 1 Posted by hendrik on 05 Jan, 2021 01:13 PM

    hendrik's Avatar

    Hey Val,

    that sounds awful. Can you please upload your logs? You can do so from within the application via Help -> Upload Logs.



  2. 2 Posted by Valentin Usigan on 05 Jan, 2021 02:48 PM

    Valentin Usigan's Avatar

    Sent directly from help.

     Best regards,

  3. Support Staff 3 Posted by hendrik on 05 Jan, 2021 07:20 PM

    hendrik's Avatar

    Hi Val,

    thanks, I have received the logs.
    I believe this is a memory-related issue. Please follow the advice in this article and increase the max heap memory to 1G by

    • stopping beaTunes
    • starting
    • typing this exact line: defaults write -app beaTunes5 /com/tagtraum/beatunes/ -dict-add JVMOptions/ '{"-Xmx"="-Xmx1G";}'
    • starting beaTunes.

    In its About dialog, it should not show a max heap config of 1G. If not, you might need to restart your computer.

    When beaTunes v5.2.19 comes out make sure to update. It will address some memory consumption issues.

    Hope this helps,


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