Home → Problems →

New version

• Edit

Genovesi

07 Nov, 2020 03:33 PM

Gentlemen, after loading your latest version, this message appears to me. At this point, I can no longer access your software.My license key is: S59P-GWOT-FK9S-88T6. What can I do? Thank you for your answer.

• Capture_d’écran_2020-11-07_à_16.27.58.png 30.5 KB

1. 1 Posted by cpwicks10934 on 07 Nov, 2020 04:19 PM

   

   Same thing here. I just spoke with Apple Support and they told me that the new version of Catalina 10.15.7 is blocking it and that there is no work around on Apple's side.

   • beaTunes.png 87.9 KB
   • Edit

2. Support Staff 2 Posted by hendrik on 07 Nov, 2020 04:22 PM

   

   My apologies. Please see:

   https://twitter.com/beaTunesApp/status/1325111151118737410

   The issue will be fixed very soon.

   • Edit

3. Support Staff 3 Posted by hendrik on 07 Nov, 2020 09:01 PM

   

   Hi,

   the issue should be fixed now. Please download again.
   Thanks for making me aware of this.

   Have a great weekend,

   -hendrik

   • Edit

4. 4 Posted by cpwicks10934 on 07 Nov, 2020 09:29 PM

   

   Sorry Hendrik but it still has the same problem getting past the Catalina security checks.

   • Edit

5. Support Staff 5 Posted by hendrik on 07 Nov, 2020 11:45 PM

   

   Please try downloading again. The download caches may not have been invalidated.

   • Edit

6. 6 Posted by cpwicks10934 on 08 Nov, 2020 12:37 AM

   

   Sorry Hendrik

   Still gets blocked

   • Edit

7. 7 Posted by M. Jean-Louis G... on 08 Nov, 2020 07:50 AM

   

   Hello,

   Would you be so kind as to let me know when the bug has been fixed ?

   If it will take some time, can I reinstall the previous version ? Could you send it to me ?

   Thank you in advance.

   Jean Louis Genovesi

   Domaine du Bagnol
   12, avenue de Provence
   13 260 - Cassis
   Vin certifié bio

   Tèl. : 04 42 01 78 05

   Site : www.domainedubagnol.fr
   Page FB : Domaine du Bagnol

   Jean Louis Genovesi s’engage en faveur du don d’organes : un don, des vies… www.maryse-pourlavie.com

   Ce message est à l’attention exclusive des destinataires désignés et peut contenir des informations confidentielles. Toute diffusion non autorisée ou non conforme à sa destination est interdite. Dans la mesure où ce message pourrait avoir été altéré, la SCEA Domaine du Bagnol ne peut être tenue pour responsable de son contenu. Si vous estimez avoir reçu ce message par erreur, merci de le détruire et d’en informer l’expéditeur.

   • Edit

8. Support Staff 8 Posted by hendrik on 08 Nov, 2020 07:52 AM

   

   Please try https://www.beatunes.com/download/beaTunes-5-2-14.dmg

   • Edit

9. 9 Posted by M. Jean-Louis G... on 08 Nov, 2020 09:48 AM

   

   It's perfect. Everything is working properly. I would like to thank you very much and wish you a great day.

   Jean Louis Genovesi

   Domaine du Bagnol
   12, avenue de Provence
   13 260 - Cassis
   Vin certifié bio

   Tèl. : 04 42 01 78 05

   Site : www.domainedubagnol.fr
   Page FB : Domaine du Bagnol

   Jean Louis Genovesi s’engage en faveur du don d’organes : un don, des vies… www.maryse-pourlavie.com

   Ce message est à l’attention exclusive des destinataires désignés et peut contenir des informations confidentielles. Toute diffusion non autorisée ou non conforme à sa destination est interdite. Dans la mesure où ce message pourrait avoir été altéré, la SCEA Domaine du Bagnol ne peut être tenue pour responsable de son contenu. Si vous estimez avoir reçu ce message par erreur, merci de le détruire et d’en informer l’expéditeur.

   • Edit

10. 10 Posted by cpwicks10934 on 08 Nov, 2020 10:46 AM

    

    Perfect Hendrik.

    Up and funning. Thanks for your outstanding support!!!!!!

    • Edit

11. 11 Posted by cpwicks10934 on 08 Nov, 2020 11:08 AM

    

    Just a quick follow up. With the new version when I perform Analysis of a new song beatTunes successfully exports the BPM but not the Key. Perhaps I need to check and make sure I have beaTunes properly configured to do the export to the Comment field in Apple Music. Can yo please refresh my memory on what I need to do to make that happen.

    Thanks again for your support Hendrik.

    • Edit

12. 12 Posted by cpwicks10934 on 08 Nov, 2020 11:21 AM

    

    Found what I needed to do. It works now. Great!!!!!!!!!

    • Edit

13. Support Staff 13 Posted by hendrik on 08 Nov, 2020 08:09 PM

    

    Excellent. I'll close this discussion then!

    Have a great Sunday evening!

    -hendrik

    • Edit

14. hendrik closed this discussion on 08 Nov, 2020 08:09 PM.