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Database Repair Failed

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Cliff

07 Sep, 2020 12:24 PM

I received the following message after restarting beaTunes 5.2.13 on my MAC running Catalina 10.15.6

• Database_Repair.png 106 KB

1. Support Staff 1 Posted by hendrik on 07 Sep, 2020 04:04 PM

   

   Hey Cliff,

   Sounds like a problem with beaTunes’ database.
   How can I help?

   Cheers,

   -hendrik

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2. 2 Posted by cpwicks10934 on 07 Sep, 2020 07:59 PM

   

   Hi Hendrik

   I restarted beaTunes and it requested a synch which initiated. It has been running for a few hours and is about 80% complete. I plan on letting it run through the night and hope it completes. It is about 80% complete. If it is not complete I think I will cancel it in the morning if that makes sense.

   • beaTunes_synch.png 31.3 KB
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3. 3 Posted by cpwicks10934 on 08 Sep, 2020 12:05 AM

   

   Great news. The synch completed and everything looks normal.

   Thanks

   Henrik

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4. Support Staff 4 Posted by hendrik on 08 Sep, 2020 07:57 AM

   

   Hey Cliff,

   Just so that I can follow along:

   When given the option to “rebuild” the database from your audio files, did you agree or not?

   Cheers,

   -hendrik

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5. 5 Posted by cpwicks10934 on 08 Sep, 2020 09:12 AM

   

   Hi Hendrik

   I did not rebuild my database.

   After the synch that took hours completed I initiated a second synch which responded that everything was synched. I decided to go ahead and synch anyway. Its ran fairly normal but probably took about an hour. I have now turned beaTunes off and will start it up again after I restart my MAC. I will let you know how things run.

   All the best

   Cliff

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6. 6 Posted by cpwicks10934 on 08 Sep, 2020 09:34 AM

   

   Hey Hendrik

   I resarted my Mac and then started Apple Music. With nothing else running other than Music I restarted beaTunes and everything looks happy.

   Have a great day

   Cliff

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7. Support Staff 7 Posted by hendrik on 09 Sep, 2020 06:37 AM

   

   Hey Cliff,

   Sorry to ask again. You’ve started this discussion with a screenshot of a Yes/No dialog.

   Which button did you push?

   Thanks!

   -hendrik

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8. 8 Posted by cpwicks10934 on 09 Sep, 2020 10:42 AM

   

   Hey Hendrik

   Coming back to you on which button I pushed. I honestly do not recall but I do know that I did not rebuild the data base so I assume I either pushed NO or quit beaTunes and restarted it.

   Cheers

   Cliff

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9. Support Staff 9 Posted by hendrik on 10 Sep, 2020 05:52 AM

   

   I’m asking, because “rebuilding” is essentially the same as “deleting” and then “synchronizing”.

   For the user it is not necessarily distinguishable.

   But never mind. As long as things are back in order, I guess we are good.

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