Database Repair Failed

Cliff's Avatar

Cliff

07 Sep, 2020 12:24 PM

I received the following message after restarting beaTunes 5.2.13 on my MAC running Catalina 10.15.6

  1. Support Staff 1 Posted by hendrik on 07 Sep, 2020 04:04 PM

    hendrik's Avatar

    Hey Cliff,

    Sounds like a problem with beaTunes’ database.
    How can I help?

    Cheers,

    -hendrik

  2. 2 Posted by cpwicks10934 on 07 Sep, 2020 07:59 PM

    cpwicks10934's Avatar

    Hi Hendrik

    I restarted beaTunes and it requested a synch which initiated. It has been running for a few hours and is about 80% complete. I plan on letting it run through the night and hope it completes. It is about 80% complete. If it is not complete I think I will cancel it in the morning if that makes sense.

  3. 3 Posted by cpwicks10934 on 08 Sep, 2020 12:05 AM

    cpwicks10934's Avatar

    Great news. The synch completed and everything looks normal.

    Thanks

    Henrik

  4. Support Staff 4 Posted by hendrik on 08 Sep, 2020 07:57 AM

    hendrik's Avatar

    Hey Cliff,

    Just so that I can follow along:

    When given the option to “rebuild” the database from your audio files, did you agree or not?

    Cheers,

    -hendrik

  5. 5 Posted by cpwicks10934 on 08 Sep, 2020 09:12 AM

    cpwicks10934's Avatar

    Hi Hendrik

    I did not rebuild my database.

    After the synch that took hours completed I initiated a second synch which responded that everything was synched. I decided to go ahead and synch anyway. Its ran fairly normal but probably took about an hour. I have now turned beaTunes off and will start it up again after I restart my MAC. I will let you know how things run.

    All the best

    Cliff

  6. 6 Posted by cpwicks10934 on 08 Sep, 2020 09:34 AM

    cpwicks10934's Avatar

    Hey Hendrik

    I resarted my Mac and then started Apple Music. With nothing else running other than Music I restarted beaTunes and everything looks happy.

    Have a great day

    Cliff

  7. Support Staff 7 Posted by hendrik on 09 Sep, 2020 06:37 AM

    hendrik's Avatar

    Hey Cliff,

    Sorry to ask again. You’ve started this discussion with a screenshot of a Yes/No dialog.

    Which button did you push?

    Thanks!

    -hendrik

  8. 8 Posted by cpwicks10934 on 09 Sep, 2020 10:42 AM

    cpwicks10934's Avatar

    Hey Hendrik

    Coming back to you on which button I pushed. I honestly do not recall but I do know that I did not rebuild the data base so I assume I either pushed NO or quit beaTunes and restarted it.

    Cheers

    Cliff

  9. Support Staff 9 Posted by hendrik on 10 Sep, 2020 05:52 AM

    hendrik's Avatar

    I’m asking, because “rebuilding” is essentially the same as “deleting” and then “synchronizing”.

    For the user it is not necessarily distinguishable.

    But never mind. As long as things are back in order, I guess we are good.

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