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BeaTunes 5-2-12 x64 Crashes upon Start - Unable to acquire JDBC connection

miron.shabalin's Avatar

miron.shabalin

26 Aug, 2020 02:01 PM

After enabling checkbox column in BeaTunes and restarting it, it will no longer launch.
First, a splash screen appears for a few seconds, informing me the database is being repaired.
Then, the following message appears:

Fatal error. org.hibernate.exception.GenericJDBCException: Unable to acquire JDBC Connection.

So far tried restarting my pc and re-installing the application - the issue still persists.

Attached is the application start log.

Please let me know how to fix.

Thanks

  1. Support Staff 1 Posted by hendrik on 26 Aug, 2020 07:41 PM

    hendrik's Avatar

    Hey Miron,

    is beaTunes giving you the options to rebuild the database? If so, please do this.

    If not, please delete beaTunes' database folder, while beaTunes is not running. Instructions can be found in the knowledge base article http://help.beatunes.com/kb/troubleshooting/beatunes-does-not-start...

    Kind regards,

    -hendrik

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