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BPM update not working properly

• Edit

Brett Lake-Benson

27 Jul, 2020 08:01 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2020-07-27-204459.zip' by dragging it from your desktop onto the 'Attach File' button below.

2. Please enter your message to us here.

Re: Annotation 2020-07-27 204749.png - BeaTunes has reported this error a number of times.
The software also doesn't appear to be updating the BPMs in directory MP3, and the iTunes library doesn't appear to be reading the updated XML properly.

* beaTunes: 5.2.10
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.7+10-LTS
* Vendor: BellSoft
* OS: Windows 10 10.0, amd64
* Library: iTunes
* Memory: 92m - null
* Registered as: Control B Brett Lake-Benson

• beaTunes-logs-2020-07-27-204459.zip 1.86 MB
• Annotation_2020-07-27_204749.png 7.08 KB

1. Support Staff 1 Posted by hendrik on 28 Jul, 2020 06:14 AM

   

   Hi,

   beaTunes communicates with iTunes for Windows using COM. In your case, the iTunes COM server does not seem to start properly and therefore beaTunes fails at communicating BPM values to iTunes.

   To try to fix this,

   • please make sure you are using the iTunes version distributed by Apple, and not the one through the Microsoft store
   • restart your computer and then start beaTunes. You should not need to start iTunes, as it should be started by beaTunes.

   Hope this helps,

   -hendrik

   • Edit

2. 2 Posted by Brett Lake-Bens... on 28 Jul, 2020 09:23 AM

   

   Hi Hendrik,

    

   Thanks for that, that appears to have worked but all of my playlists have disappeared from iTunes. Where can I find them?

    

   Best regards,

    

   Brett

   • Edit

3. Support Staff 3 Posted by hendrik on 28 Jul, 2020 10:07 AM

   

   Thanks for that, that appears to have worked but all of my playlists have disappeared from iTunes. Where can I find them?

   You mean in iTunes you don't see any playlists anymore?
   What exactly have you done?

   • Edit

4. 4 Posted by Brett Lake-Bens... on 28 Jul, 2020 05:03 PM

   

   Hi Hendrik,

    

   After running BeaTunes, I rebooted the PC as suggested. That was it.

    

   Best regards,

    

   Brett

   • Edit

5. Support Staff 5 Posted by hendrik on 28 Jul, 2020 05:13 PM

   

   After running BeaTunes, I rebooted the PC as suggested. That was it.

   And since then you don't see playlists in iTunes anymore.
   That's very odd.

   I have no idea how that could happen.

   • Edit

6. 6 Posted by Brett Lake-Bens... on 28 Jul, 2020 06:55 PM

   

   Hi Hendrik,

    

   I looked in the updated XML file, none of the playlists are in there.

    

   Best regards,

    

   Brett

   • Edit

7. Support Staff 7 Posted by hendrik on 28 Jul, 2020 07:46 PM

   

   I looked in the updated XML file, none of the playlists are in there.

   I am not sure I understand. Why would you look into the XML file and not the iTunes application user interface?

   What am I missing?

   • Edit

8. 8 Posted by Brett Lake-Bens... on 29 Jul, 2020 06:27 PM

   

   Hi Hendirk,

    

   I found out they were missing when looked in iTunes and they weren’t there, so I checked the XML file to see if they were there but just not being picked up for some reason – they weren’t there either.

    

   Best regards,

    

   Brett

   • Edit

9. Support Staff 9 Posted by hendrik on 29 Jul, 2020 06:32 PM

   

   I found out they were missing when looked in iTunes and they weren’t there, so I checked the XML file to see if they were there but just not being picked up for some reason – they weren’t there either.

   Ah! Ok.

   The XML file is not iTunes' database. It's just a reflection of it and occasionally even a slightly outdated one. For most end-users it is very safe to simply ignore it and just use the iTunes user interface.

   Back to the problem.

   So your playlist were gone, after you did what? I guess it wasn't a simple restart of your computer, right?

   • Edit

10. 10 Posted by Brett Lake-Bens... on 29 Jul, 2020 08:06 PM

    

    Hi Hendrik,

     

    Yes – I restarted the PC after running BeaTunes, that’s all I did.

     

    Best regards,

     

    Brett

    • Edit

11. Support Staff 11 Posted by hendrik on 29 Jul, 2020 08:39 PM

    

    Sorry, Brett,

    but I cannot help with the disappearing of iTunes playlists in iTunes after a computer restart.

    Regarding the original problem (BPMs not in iTunes), I stand by my recommendation to

    • restart the computer
    • start beaTunes
    • let beaTunes start iTunes

    This will not make the BPM appear in iTunes. But if you enable "Force overwriting of fields..." in beaTunes' general preferences and then run the BPM analysis again with the "Replace Values" flag set, you should see BPM values appear in iTunes.

    Hope this helps,

    -hendrik

    • Edit

12. 12 Posted by Brett Lake-Bens... on 29 Jul, 2020 09:08 PM

    

    Hi Hendrik,

     

    Does BeaTunes update iTunes Music Library.xml, and is that where playlists are stored?

     

    Best regards,

     

    Brett

    • Edit

13. Support Staff 13 Posted by hendrik on 30 Jul, 2020 05:36 AM

    

    Hi Brett,

    iTunes has a real database and that is where the information about playlists is stored. beaTunes does not write directly to either the XML file or the real database, but instead talks to iTunes and asks it to manipulate files or playlists.

    -hendrik

    • Edit